QA Lead - Manual & Automation (REMOTE)
Join our dynamic team to steer our technological voyage as we scale our flagship SaaS product, actively used by millions every month.
We are in search of a seasoned QA Lead to play a pivotal role in ensuring the quality, reliability, and performance of our product. You'll lead a talented team of manual and automated testers. Your expertise will guide our product to excellence, ensuring a seamless experience for our users.
Key Responsibilities:
Testing Strategy & Implementation:
- Define, establish and document manual and automated QA processes and policies.
- Research, define and implement test strategies suitable for a fast-paced SaaS environment.
- Deep understanding of the product with the aim of anticipating different outcomes related to the development process and proactively establishing testing policies to validate these changes.
- Oversee the testing teams during the creation of detailed, comprehensive, and well-structured test plans and test cases. Support the execution of these plans
- Oversee the efforts of Automated QAs
- Collaborate with the product and development teams to ensure alignment on quality benchmarks.
- Ensure KPIs on application speed, stability and security
- Ensure QA KPIs are systematically reached and surpassed
Leadership & Team Management:
- Lead, mentor, and grow a team of manual and automated testers demonstrating a hands on approach.
- Assign tasks, monitor workload, and ensure timely completion of testing cycles.
- Conduct performance reviews, facilitate training, and assist in hiring new team members.
Automated Testing:
- Champion and oversee the implementation and maintenance of test automation frameworks with the automation testers (including client-side performance tests, speed, etc).
- Integrate QA processes with CI/CD pipelines, ensuring automated tests run during deployments.
- Oversee performance testing
- Monitor automated tests, analyzing failures, and ensuring timely bug fixes.
Manual Testing Oversight:
- Direct manual testing efforts, ensuring all features are thoroughly tested by the manual testers.
- Ensure that the team effectively logs, tracks, and communicates defects.
- Foster an environment where testers actively discuss challenges and collaborate on solutions.
Stakeholder Communication:
- Act as the primary point of contact for all QA matters.
- Regularly update stakeholders on QA progress, risks, and results.
- Participate in release decisions, providing insights from a quality perspective.
Continuous Improvement:
- Analyze metrics, feedback, and market trends to continuously improve testing strategies.
- Drive innovations in QA tools, processes, and best practices.
- Minimum of 7 years of experience in software quality assurance
- Minimum 3 years of proven experience as a QA lead or similar role, preferably in a SaaS company.
- Hands-on experience with both manual and automated testing.
- Good knowledge of test case management tools (XRay, TestRail).
- Familiarity with automation tools such as Playwright, Lighthouse Selenium, Appium, JUnit, TestNG, etc.
- Knowledge of CI/CD tools and processes.
- Proficiency in QA methodologies, tools, and best practices.
- You must possess one of the following certificates: CMST, CMSQ, CTAL-TM, CTEL-TM-MTT, CTEL-TM-OTM, CTEL-TM-SM
- Bachelor’s degree in Computer Science, Engineering, or a related field.
Key Skills:
- Strong leadership and team management abilities.
- Excellent analytical and problem-solving skills.
- Deep understanding of scripting languages Typescript and JS
- Strong communication skills, both verbal and written.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Familiarity with SaaS-specific challenges and cloud technologies.
- Understanding of system architectures (apis, servers, components, coms, auths, etc).
- Understanding of practical application of different automation test scenarios (frontend/webapp testing techniques).
- Obsessive attention to pixel perfectness, UI, UX etc.
- Long term, full time position.
- 22 days of paid annual leave per year
- Work on high-profile projects for international brands and digital products generating millions of visitors monthly
- Flexible hours
- Work from home
- Company-sponsored upskilling
Average salary estimate
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Are you ready to take the helm of quality assurance in a dynamic, remote setting? Join us as the QA Lead - Manual & Automation with our innovative SaaS company, and play a crucial role in scaling our flagship product that millions rely on every month. In this position, you'll lead a passionate team of both manual and automated testers, ensuring our software remains top-notch in performance, reliability, and user experience. Your mission will involve defining and implementing robust testing strategies that adapt to the fast-paced nature of SaaS environments. Collaborating closely with product and development teams, you’ll drive quality benchmarks while championing test automation and performance analysis. You'll enjoy mentoring a talented team, facilitating growth, and fostering an open culture of communication and collaboration. With 7+ years of experience in software quality assurance, including a solid 3 years in a QA lead role, you know your way around both manual and automated testing. If you're excited about leveraging your skills in a flexible work-from-home setup combined with high-stakes projects for distinguished brands, then we can’t wait to hear from you! This long-term, full-time position offers you the chance to shape the future of a vibrant company while enjoying excellent perks including company-sponsored upskilling and 22 days of paid annual leave.
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