Director, Product Management

About Us:

Live experiences help people cross today’s digital divide and focus on what truly connects us – the here, the new, this once-in-a-lifetime moment that’s bringing us together. To fulfill Gametime’s mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.

With platforms on iOS, Android, mobile web and desktop supporting more than 25,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.

The Role:

We are seeking a Director of Product Management to lead and set the strategic direction for our flagship product lines and business priorities. In this pivotal role, you will oversee a cross-functional team of engineers, designers, data analysts, and other product managers to deliver the world’s best fan experience for last-minute live events. You will have comprehensive responsibility for the strategic vision, roadmap development, and execution across a portfolio of experiences, aiming to significantly enhance our market position and growth. The ideal candidate will exhibit an exceptional blend of business acumen and technical savvy; a big-picture vision, and the drive to make that vision a reality. You enjoy engaging closely with customers to grasp their needs, devise innovative growth strategies, and make informed, data-driven decisions to propel the company forward. This role offers high visibility and the opportunity for a seasoned product leader to shape the strategic product and business trajectory.

• Strategically guide the product vision by leveraging your in-depth understanding of the market, audience, users, and opportunities, translating these insights into strategic actions, executable plans, and a dynamic product roadmap. You will:
• Utilize multiple qualitative and quantitative inputs including industry research, product analytics, competitive intelligence, and customer insights to build a strategy that elevates Gametime's positioning in the market and solves customer needs in a differentiated and compelling way
• Establish a new spirit and process for fast, iterative, customer based learning to accelerate product findings and velocity throughout the development lifecycle
• Define and drive the roadmap for our mobile app and/or web experiences
• Direct the product lifecycle from strategic planning to tactical activities
• Establish the business case and articulate product specifications for new feature development to all stakeholders
• Partner with Product Design to elevate the customer experience
• Guide product analysts to interpret consumer behavior and A/B test findings with multiple variables at play 
• Build a new collaboration model across Engineering, Data Science, QA, and Operations to design an efficient and high quality development cycle and ensure technical, quantitative, and operational inputs are taken into account in the product strategy
• Champion best practices across the organization

• 10+ years of experience in consumer-facing software product management
• 2+ years experience in leading consumer products
• Ability to create Best of Class product definition
• Ability to quickly understand product and market dynamics
• You excel at translating customer conversations into actionable opportunities
• Proven expertise in customer research methodologies
• Strong sense of design; passion for the customer and exceptional user experiences 
• Familiarity with mobile technologies; ReactNative is a plus
• Entrepreneurial mindset with the ability to build strong data-driven arguments, prioritize with business strategy in mind, and evangelize projects to build consensus within an organization
• Team player with a track record of building strong, cross-functional working relationships focused on team performance, rather than on individual success
• Nice to haves: Experience with retail marketplaces, delivery services, online travel agencies, or mobile gaming

• Flexible PTO
• Equity
• Medical, dental, & vision insurance
• Life insurance and disability benefits
• 401K, HSA, pre-tax savings programs
• New equipment setup provided
• Diverse Family-forming benefits through Carrot Fertility
• Wellness programs
• Tenure recognition

Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.