Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
Recruit, hire and develop highly productive Brand Associate and Expert teams.
Own assigned area of responsibility.
Implement action plans to maximize efficiencies and productivity.
Perform Service Leader duties.
Ensure consistent execution of standard operating procedures.
Represent the brand and understand the competition and retail landscape.
Promote community involvement.
Leverage omni-channel to deliver a frictionless customer experience.
Ensure all compliance standards are met.
A current or former retail employee with 1-3 years of retail management experience.
A high school graduate or equivalent.
A good communicator with the ability to effectively interact with customers and your team to meet goals.
Passionate about retail and thrive in a fastpaced environment.
Driven by metrics to deliver results to meet business goals.
Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
Ability to travel as required.
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As an Assistant Manager at Ala Moana, you play a pivotal role in shaping the atmosphere of our store and energizing the team. Your main focus is on driving sales growth while creating a fantastic customer experience. Picture this: You're at the heart of operations, guiding customer and product interactions, ensuring that everything from merchandising to team development aligns with our brand's vision. Collaborating with the General Manager and Assistant General Manager, you’ll help cultivate a high-performing team, composed of Leads, Experts, and Brand Associates who collectively aim to exceed performance goals. You'll facilitate recruitment, provide training, and implement strategies that maximize store efficiency, all while maintaining a customer-centric mindset. Additionally, you’ll need to stay informed about the retail landscape and our competition to strategically represent our brand. As a community-oriented leader, fostering involvement is key, ensuring we not only serve our customers but also our community. You'll be entrusted with various responsibilities, including serving as a Service Leader and ensuring compliance with standard operating procedures. If you have a passion for retail, love working in dynamic environments, and are ready to lead a team to deliver outstanding service, this is the perfect opportunity for you.
As an Assistant Manager, you'll lead the team to elevate customer experience and drive store performance.
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