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Compliance Officer

Job Type - Full Time
Salary Range: $64,000-$85,000

Your Role

Reporting to the Director, Compliance – West, the Compliance Officer is responsible for conducting compliance assessments, reviews and audits of all facets of corporate gaming operations, and ancillary operations, to identify compliance risks, control gaps, and potential non-compliance to help ensure Gateway’s compliance with internal policies and procedures and with regulatory agency laws, regulations, policies and standards. This role is accountable for contributing to the development and continuous improvement of the compliance program.

Why Work for Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 30 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what its like to be on a team that values your vision, skill and energy.

We Provide

  • Full benefits package for full-time employees
  • Retirement savings plan
  • Exciting, supportive and fun work environment
  • Family and friends discounts on travel, tech, food, beverage, and fitness
  • Development and training opportunities

What You Bring

  • 5-10 years experience in casino gaming or other highly regulated environment
  • Post secondary education in accounting, business, or a comparable expertise preferred
  • Compliance related professional certifications or designations an asset (e.g. compliance, risk, audit designations)
  • An equivalent combination of education and experience may be considered
  • Working knowledge and skills with compliance practices and control concepts
  • Working knowledge of federal and provincial regulatory guidelines and standards as they relate to casino gaming
  • Thorough understanding of overall casino gaming operations
  • Working knowledge of AML legislation and practices
  • Ability to deal with sensitive and confidential issues using well developed discretion and judgment
  • Self motivated with the ability to work autonomously and effectively collaborate in a team
  • Strong relationship management skills with the ability to influence people and facilitate collaboration
  • Excellent communicator – both written and verbal English
  • Detail oriented, reliable and efficient
  • Excellent problem-solving skills
  • Solid working knowledge of spreadsheets, word processing, email, Internet navigation, and presentation software

Key Responsibilities

  • Promoting a culture of compliance throughout the organization
  • Conducting diverse and specialized internal assessments, reviews or audits to ensure that compliance procedures and processes are effective.
  • Assessing compliance or operational risks and developing risk management strategies.
  • Identifying compliance issues that require follow-up or investigation and evaluating the adequacy of remediation plans.
  • Producing compliance reports detailing the Compliance Program’s activities and results.
  • Aiding internal or external auditors in compliance reviews and audits, when required.
  • Developing, authoring and actioning compliance responses to regulatory audits.
  • Consulting on and providing input into the review of internal policies, procedures and controls related to compliance to ensure they are addressing company obligations and best supporting the business.
  • Developing and managing compliance relationships with Regulators and Crown Corporations such as GPEB, BCLC, and AGLC.
  • Maintaining documentation of compliance activities, such as audits, emails, complaints received or investigation outcomes.
  • Discussing, consulting on and working with management and employees to address emerging compliance issues.
  • Reporting violations of compliance or regulatory standards to compliance management.
  • Taking on additional responsibilities as required.

Working Conditions/Physical Requirements:

  • Hybrid work from home and office environment
  • Drivers License required
  • Travel between sites is required

 

Get to Know Gateway

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada with 28 gaming properties in British Columbia and Ontario and two additional properties in Edmonton, Alberta. Across its entire portfolio, Gateway currently employs approximately 7,000 people and features approximately 334 table games (including 27 poker tables), 13,555 slots, 91 food and beverage outlets and 561 hotel rooms. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club.  In 2022, Gateway will celebrate 30 years in the business of gaming and entertainment in Canada. Additional information is available at www.gatewaycasinos.com.  

Apply Now!

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

Average salary estimate

$74500 / YEARLY (est.)
min
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$64000K
$85000K

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What You Should Know About Compliance Officer, Gateway Casinos Corporate Office

Are you looking for an exciting new adventure in compliance? Join Gateway Casinos & Entertainment Limited as a Compliance Officer, where your expertise will directly impact our organization's success. We're on the lookout for someone who can engage with our diverse gaming operations and ensure they run smoothly under all regulatory standards. In this full-time role, you'll report to the Director of Compliance – West, and you'll be tasked with conducting assessments, reviews, and audits to identify potential compliance risks and ensure adherence to both internal policies and external regulations. At Gateway, we celebrate our team members and believe in continuous improvement. You'll enjoy a vibrant and dynamic work environment, supported by ongoing training and development opportunities. Our employees are our key assets, and we offer a competitive salary range of $64,000 - $85,000, paired with a full benefits package including retirement savings, travel discounts, and a fun atmosphere where you can truly thrive. So if you have a background in casino gaming or a similar regulated field, and the skills to promote a culture of compliance, we want to hear from you! This is your chance to dive into the exhilarating world of gaming while shaping our compliance strategy and making your mark on the industry. Join us at Gateway and let's create amazing experiences together!

Frequently Asked Questions (FAQs) for Compliance Officer Role at Gateway Casinos Corporate Office
What qualifications are needed to become a Compliance Officer at Gateway Casinos & Entertainment Limited?

To apply for the Compliance Officer position at Gateway Casinos & Entertainment Limited, you should ideally have 5-10 years of experience in casino gaming or another highly regulated environment. A post-secondary education in accounting, business, or a related field is preferred, along with compliance-related professional certifications. A solid understanding of regulatory guidelines and AML legislation is vital as you will need to navigate these complex requirements regularly.

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What are the key responsibilities of a Compliance Officer at Gateway Casinos?

As a Compliance Officer at Gateway Casinos & Entertainment Limited, your main responsibilities will include conducting compliance assessments, audits of gaming operations, and promoting a culture of compliance throughout the organization. You'll assess compliance risks, develop risk management strategies, and work closely with regulators to ensure that all policies are effective and adhered to, thereby ensuring the integrity of our gaming operations.

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What is the work environment like for a Compliance Officer at Gateway Casinos?

The work environment for a Compliance Officer at Gateway Casinos & Entertainment Limited offers a hybrid approach, allowing you to work both from home and the office. You'll be part of a supportive and fun culture, where teamwork and innovation thrive. With opportunities for travel between sites, you’ll engage with various teams and departments, contributing to an engaging workplace.

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How does Gateway Casinos support its Compliance Officers?

At Gateway Casinos & Entertainment Limited, we empower our Compliance Officers with ongoing training and leadership programs to enhance their skills and career advancement opportunities. We believe in the importance of professional development, ensuring our Compliance Officers are well-equipped to handle their responsibilities effectively while contributing to the overall success of the compliance program.

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What opportunities for advancement exist for a Compliance Officer at Gateway Casinos?

Gateway Casinos & Entertainment Limited encourages career growth and advancement within the organization. As a Compliance Officer, you’ll have the chance to take on additional responsibilities and possibly move into senior compliance roles or other leadership positions as you develop your skills and expertise over time. We value your contribution and provide pathways for your professional journey.

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What kind of projects can a Compliance Officer expect to work on at Gateway Casinos?

As a Compliance Officer at Gateway Casinos & Entertainment Limited, you can expect to work on diverse projects, including internal assessments, compliance audits, and developing remediation plans for compliance issues. You will also assist in documenting compliance strategies and collaborating with various departments to ensure comprehensive adherence to regulatory standards and internal policies.

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What skills are important for success as a Compliance Officer at Gateway?

Successful Compliance Officers at Gateway Casinos & Entertainment Limited should possess strong analytical and problem-solving skills, detail-oriented capabilities, and the ability to communicate complex compliance issues effectively. Relationship management skills are crucial as they will need to influence others and collaborate across teams to foster an organizational culture steeped in compliance and regulatory standards.

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Common Interview Questions for Compliance Officer
Can you describe your understanding of compliance in a gaming environment?

When answering this question, highlight your knowledge of specific regulations relevant to the gaming industry, such as AML legislation and provincial guidelines. Share your insights on the importance of maintaining compliance not just to avoid penalties but also to promote a fair gaming experience.

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How do you assess compliance risks within a gaming operation?

In your response, focus on the methodologies you use for assessing compliance risks, such as conducting audits or utilizing checklists based on regulatory requirements. Explain how you prioritize identified risks and what you implement to mitigate them effectively.

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What experience do you have in conducting compliance audits?

Share specific examples of audits you've conducted in the past, mentioning the strategies you employed to evaluate compliance effectiveness. Discuss how you reported findings and collaborated with teams to implement corrective actions.

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How do you handle confidentiality and sensitive information in compliance roles?

Emphasize your understanding of confidentiality protocols and describe scenarios where you respected privacy while addressing compliance concerns. Your response should reflect your ability to exercise discretion and maintain integrity.

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Can you provide an example of how you resolved a compliance issue?

Choose a specific issue you've tackled in a previous role, detailing the steps you took to investigate, develop a solution, and implement change. Focus on your critical thinking and problem-solving skills and the positive outcome.

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What tools and software do you utilize for compliance tracking?

Mention your experience with various compliance management tools like spreadsheets, compliance software, or project management platforms. Highlight how these tools assist you in tracking compliance activities, managing documentation, and producing reports.

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How do you promote a culture of compliance within a team?

Discuss ways you've actively engaged your coworkers or management in compliance training and awareness programs. Share examples of how you fostered communication around compliance policies to create a proactive compliance environment.

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What strategies do you implement to stay updated with changing regulations?

Your answer should reflect an ongoing commitment to professional development. Discuss how you subscribe to industry newsletters, attend workshops, or participate in webinars to stay informed of the latest regulations affecting gaming compliance.

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Describe a situation where you had to collaborate with regulatory bodies.

Provide an example of how you effectively communicated and worked with regulatory agencies, explaining your approach to ensuring compliance during audits or investigations. Highlight your diplomacy and negotiation skills.

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What would you do if you discovered a serious compliance violation?

Your response should reflect your adherence to protocol and the urgency of addressing compliance violations. Detail the steps you would take, from documenting the violation to reporting it to the appropriate parties and ensuring corrective actions are taken.

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Founded in 1992 and headquartered in Burnaby, British Columbia, Gateway Casinos and Entertainment is a Canadian gaming and entertainment operator.

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Full-time, hybrid
DATE POSTED
November 24, 2024

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