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Biomedical Technician III - Portsmouth, NH - Relocation Bonus Available!

Job Description SummaryResponds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer's biomedical equipment, and drives customer satisfaction through Service Excellence.This role sits on-site at our Client in Portsmouth, NH; a relocation bonus is available!GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job DescriptionResponsibilities :• Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs.• Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations.• Follow and guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.• Effectively communicate and partner with teammates and colleagues.• Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow• up, leading to customer satisfaction.• Implement GE/customer facility contract, supporting business goals and objectives.• Lead, instruct, and assist technicians on basic and complex repairs and resolution.• Work as a member of local team to provide efficient service delivery to all accounts within assigned area.• Share on-call/pager responsibility.• Document all repair actions and submit reports/summaries according to schedule.• Ensure proper care of spares, tools and test equipment, and ensure calibration.• Maintain approved parts inventory.• Manage vendors' service delivery processes in compliance with GE policies, as instructed.• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.• May perform role of Site Leader (e.g., direct activities of fellow Biomedical Technicians assigned to site, engage in a more interactive customer relationship, which may include Safety Committee or other participation, with regard to overall account activity).• Meet Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements.Qualifications :• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 4+ years of experience servicing medical equipment;• OR equivalent military education and 4+ years of experience servicing electrical or mechanical equipment;• OR High School Diploma/GED and 6+ years of experience servicing medical equipment.• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.• The successful applicant must comply with GEHC's standard background check, including a post• offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).• Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.• Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.#LI-KG1#LI-On-site#LI-BOS#LI-MAR#LI-HAR#LI-PIT#LI-KIN#LI-PHI#LI-NYC#LI-ROC#LI-NNJGE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.Relocation Assistance Provided: Yes
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What You Should Know About Biomedical Technician III - Portsmouth, NH - Relocation Bonus Available!, GE HealthCare

Are you ready to take your career to the next level with GE HealthCare? We're looking for a Biomedical Technician III to join our team in Portsmouth, NH, and we're excited to offer a relocation bonus! In this role, you'll respond to service calls and evaluate, diagnose, and repair complex biomedical equipment. You'll play a crucial role in ensuring that medical devices run efficiently and safely, leading to improved healthcare for patients in our community. You'll conduct planned maintenance, safety inspections, and maintain excellent customer relations along the way. As a member of our local team, effective communication is key. You'll engage with customers, provide proactive support, and lead fellow technicians in both basic and complex repairs. Your efforts will not only help to sustain our business goals but also elevate patient care quality. At GE HealthCare, we’re dedicated to improving lives through technology and innovation, and your contributions will make a difference. Bring your analytical skills and passion for technology to a place where your work truly matters. Whether you're troubleshooting issues or training others, you'll have the opportunity to grow your expertise while working with state-of-the-art medical equipment. If you're ready to lead with transparency and integrity in a supportive environment, we want to hear from you. Apply today and let’s tackle new challenges together at GE HealthCare, where every voice matters and contributes to building a healthier world.

Frequently Asked Questions (FAQs) for Biomedical Technician III - Portsmouth, NH - Relocation Bonus Available! Role at GE HealthCare
What qualifications are required for the Biomedical Technician III position at GE HealthCare?

To qualify for the Biomedical Technician III role at GE HealthCare in Portsmouth, NH, candidates must have an Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field with at least 4 years of experience servicing medical equipment. Alternatively, equivalent military education and experience in servicing electrical or mechanical equipment is acceptable. A High School Diploma with 6+ years of experience in the field is also a viable pathway.

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What responsibilities does a Biomedical Technician III have at GE HealthCare?

A Biomedical Technician III at GE HealthCare is responsible for diagnosing and repairing complex biomedical equipment, conducting planned maintenance, and ensuring compliance with safety and environmental inspections. The technician must also maintain effective customer relations, document all repair actions, and lead other technicians as needed. The role involves establishing proactive communication with customers to ensure their satisfaction and helping meet contractual obligations.

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What career growth opportunities exist for Biomedical Technician III at GE HealthCare?

Working as a Biomedical Technician III at GE HealthCare opens up various career growth pathways. You will gain exposure to complex technology and the opportunity to lead and instruct new technicians. Moreover, as you deepen your expertise in biomedical equipment, you may qualify for advanced positions within engineering or management, contributing to the ongoing innovation in medical technology.

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Does GE HealthCare offer relocation assistance for the Biomedical Technician III position?

Yes! GE HealthCare is currently offering a relocation bonus for the Biomedical Technician III position in Portsmouth, NH. This bonus is designed to assist new hires who need to relocate to join our team, making your transition to this exciting opportunity smoother.

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What is the work environment like for a Biomedical Technician III at GE HealthCare?

The work environment for a Biomedical Technician III at GE HealthCare is collaborative and supportive. You will be part of a local team focused on delivering exceptional service to customers. The culture values integrity, transparency, and professionalism, providing numerous opportunities for professional development and growth in a dynamic medical technology setting.

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Common Interview Questions for Biomedical Technician III - Portsmouth, NH - Relocation Bonus Available!
Can you describe a time when you diagnosed a complex biomedical equipment issue?

To effectively answer this question, focus on a specific instance where you evaluated a problem, outlining the steps you took to identify the issue and the final resolution. Use the STAR method (Situation, Task, Action, Result) to structure your response, demonstrating your analytical and problem-solving skills relevant to the Biomedical Technician III role at GE HealthCare.

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How do you prioritize tasks when you have multiple service calls to respond to?

Discuss your approach to time management and prioritization. Highlight your ability to evaluate the urgency of each call based on customer needs and regulatory requirements. Mention any tools you use to organize your tasks and explain how your prioritization ultimately leads to improved customer satisfaction.

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What do you find most challenging about working with biomedical equipment?

When answering this question, be honest about a specific challenge you've faced, whether it's keeping up with the technological advancements or dealing with time-sensitive repairs. Emphasize your proactive strategies for overcoming these challenges, such as continuing education or teamwork, which are crucial for a Biomedical Technician III at GE HealthCare.

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How would you explain technical issues to a non-technical customer?

It's essential to communicate clearly and effectively. Provide an example where you simplified a technical explanation for a customer, focusing on your ability to bridge the knowledge gap. Speak about using analogies or real-world examples to ensure understanding, which aligns with the customer satisfaction goals of GE HealthCare.

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What experience do you have with planned maintenance and safety inspections?

Share specific instances where you performed planned maintenance or safety inspections, detailing the procedures you followed and the outcomes. Highlight how your diligence in following protocols contributed to the operational efficiency of the biomedical equipment, directly linking your experience to the responsibilities of a Biomedical Technician III.

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Describe your experience leading or training other technicians.

Discuss any previous roles where you trained or led a team, illustrating your leadership style. You can touch on how you encourage collaboration and knowledge sharing among your team, prepared them for challenges, and contributed to their growth, which aligns with the responsibilities of the Biomedical Technician III position at GE HealthCare.

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How do you stay current with advancements in biomedical technology?

Discuss your commitment to professional development, such as attending workshops, obtaining certifications, and networking with peers. State specific sources you use to remain informed, showcasing your dedication to continuous learning, which is essential in a rapidly evolving field like biomedical technology.

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What do you find most rewarding about working in the biomedical field?

In answering this question, reflect on the impact your work has on patient care and technological advancements in healthcare. Sharing personal stories or achievements can connect your answer emotionally, illustrating your motivation and passion for the Biomedical Technician III role at GE HealthCare.

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How do you handle stressful situations, especially when equipment malfunctions?

Describe a stressful situation you faced and the strategies you employed to remain calm and effective. Highlight your problem-solving techniques and teamwork, emphasizing how maintaining composure helps you create effective solutions, a vital skill for a Biomedical Technician III.

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What role does communication play in your work as a Biomedical Technician?

Communication is crucial in this role. Use examples of how effective communication has enhanced your teamwork and customer satisfaction. Discuss how you adapt your communication style to various audiences, underlining the importance of clear and concise information exchange in the biomedical field.

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It is our mission to make healthcare better for the future wellbeing of everyone on the planet. From championing the impossible ideas to creating incredible innovations, we want to be at the forefront of game changing next gen solutions in healthc...

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Full-time, on-site
DATE POSTED
December 13, 2024

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