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Biomedical Technician 1 - Manhattan /On-Site Position.

Job Description SummaryResponds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment. Drives customer satisfaction through service excellence.ResponsibilitiesJob Description• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections.• May assist more experienced technicians on basic and more complex repairs/resolution.• Effectively communicate and partner with teammates and colleagues.• Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation.• Maintain daily communications with customers as directed, to ensure resolution and proper follow up, leading to strong customer relations and ongoing customer satisfaction.• As instructed, implement GE/customer facility contract and supports business goals/objectives.• Work as a member of local team to provide efficient service delivery to all accounts within the assigned area.• When trained, able to share on-call responsibility.• Document all repair actions and submit reports/summaries according to schedule.• Ensure proper care of spares, tools, and test equipment, and ensure calibration.• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.• Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM.• Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements.Qualifications• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field;• OR equivalent military education;• OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program;• OR High School Diploma/GED and 2+ years of experience servicing electrical, electronics, IT or mechanical equipment.• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.Special Physical Requirements• Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.• Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.• Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.• Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary. Quality-Specific Goals:• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position. Complete all planned Quality and Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization. Ensure all work orders, vendor service reports, time and expense reports, PM activities, purchase orders, and other duties are documented in an accurate and timely manner. Ensure all test equipment is tracked and 100% calibrated on time.Characteristics : One year of experience"#On-SiteFor U.S. based positions only, the pay range for this position is $54,912.00-$82,368.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.Relocation Assistance Provided: Yes
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What You Should Know About Biomedical Technician 1 - Manhattan /On-Site Position., GE HealthCare

Are you ready to jumpstart your career as a Biomedical Technician 1 with GE HealthCare in Schenectady, NY? This on-site position is ideal for those passionate about ensuring that medical equipment runs smoothly and effectively, which ultimately leads to higher patient satisfaction. In this role, you'll respond to service calls, evaluate customer biomedical equipment, and carry out necessary repairs and planned maintenance. Whether you’re troubleshooting basic equipment issues or assisting more experienced technicians, you'll find your days filled with rewarding challenges. Collaboration is key here, as you'll need to communicate effectively with teammates and customers to ensure timely resolutions. It’s all about building strong relationships and delivering a service that meets the highest demands. Your daily tasks will also include documenting repair actions, following protocols, and adhering to safety regulations. Plus, working in a team-oriented environment means you can always rely on your colleagues to assist you when needed. With a focus on enhancing your technical knowledge through training and resources, you'll develop your skills and gain valuable experience in the field of biomedical engineering. If you have an Associate's or Bachelor's degree in a relevant technical field or equivalent experience, and you're ready to contribute to a thriving healthcare environment, this could be the perfect fit for you!

Frequently Asked Questions (FAQs) for Biomedical Technician 1 - Manhattan /On-Site Position. Role at GE HealthCare
What are the responsibilities of a Biomedical Technician 1 at GE HealthCare?

As a Biomedical Technician 1 at GE HealthCare, your key responsibilities include responding to service calls, diagnosing issues with biomedical equipment, performing repairs, and conducting planned maintenance. You'll also assist senior technicians with complex repairs, maintain clear communication with customers, and ensure documentation of all service actions. Following safety protocols and contributing towards a collaborative team environment are also essential duties.

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What qualifications are required for the Biomedical Technician 1 role at GE HealthCare?

To qualify for the Biomedical Technician 1 position with GE HealthCare, candidates should possess an Associate's or Bachelor's degree in Electrical, Biomedical, or Mechanical Engineering, or have equivalent military education, or relevant field experience. Additionally, strong analytical and communication skills are crucial for effectively conveying technical information to customers.

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What kind of technical knowledge is important for a Biomedical Technician 1 at GE HealthCare?

Important technical knowledge for a Biomedical Technician 1 at GE HealthCare includes understanding various medical equipment standards, codes, and procedures. This knowledge can be gained through formal education and ongoing training, which will help you effectively troubleshoot and maintain a range of biomedical equipment.

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Does GE HealthCare provide training for Biomedical Technicians 1?

Yes, GE HealthCare is committed to enhancing the skills of their Biomedical Technicians 1. You’ll have access to training and resources designed to keep you updated on current standards and best practices in biomedical engineering, allowing you to provide top-quality service.

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What are the physical requirements for the Biomedical Technician 1 position at GE HealthCare?

As a Biomedical Technician 1 at GE HealthCare, candidates must be able to lift up to 35 lbs unassisted and perform various physical tasks such as bending, climbing, and kneeling. Good hand dexterity and specific vision capabilities are also needed to ensure safe handling of equipment and precise technical work.

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Common Interview Questions for Biomedical Technician 1 - Manhattan /On-Site Position.
What experience do you have in servicing biomedical equipment?

When answering this question, detail your past work or academic experiences that relate directly to servicing biomedical equipment. Focus on specific types of equipment you’ve worked with, the types of repairs you’ve performed, and how you’ve ensured effective functionality post-service.

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How do you determine the correct course of action when diagnosing equipment issues?

Outline your methodical approach to troubleshooting. Begin by describing how you gather information, assess the symptoms, and utilize resources such as technical manuals or support before making a repair decision. Mention any relevant experience involving teamwork when resolving complex issues.

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Can you describe a time when you faced a challenging repair? How did you handle it?

Share a specific example where you encountered a difficult repair. Highlight how you assessed the situation, the steps you took to resolve it, and the outcome. Emphasize your problem-solving skills and any support you received, showcasing your ability to work collaboratively.

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What safety protocols do you follow while working on biomedical equipment?

Explain your understanding of safety protocols, such as personal protective equipment, proper handling of medical devices, and compliance with health regulations. You'll want to convey an attitude of diligence and responsibility in upholding these important standards.

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How do you keep up with changes in biomedical technology?

Discuss your proactive efforts to stay informed about the latest advancements in biomedical technology. This could include further education, attending workshops, participating in relevant online forums, or following industry publications.

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How would you handle a situation where a customer is unhappy with the service provided?

Demonstrate your customer service approach by explaining how you would listen to the customer’s concerns, empathize with their situation, and work diligently to resolve any issues. Show the importance of clear communication and going above and beyond to restore customer satisfaction.

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What tools or equipment are you familiar with in this field?

List the tools and equipment you are experienced with, including any specific biomedical devices. Explain how you’ve used these tools in past jobs or training sessions to troubleshoot or maintain equipment.

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What do you think is the most important quality for a Biomedical Technician to possess?

This is a great opportunity to highlight essential qualities like attention to detail, technical proficiency, and strong communication skills. Choose one that resonates with you personally and expand on why it’s vital in the role of a Biomedical Technician.

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How do you manage your time when you have multiple service calls in a day?

Talk about your strategies for prioritizing tasks, such as evaluating urgency and customer needs. You might also mention any tools you use for scheduling or documenting calls that help you stay organized.

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Explain how you would assess the effectiveness of your repairs.

Describe your process for quality control post-repair, emphasizing how you test and validate equipment functionality, follow up with customers, and document any lessons learned for future improvements.

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It is our mission to make healthcare better for the future wellbeing of everyone on the planet. From championing the impossible ideas to creating incredible innovations, we want to be at the forefront of game changing next gen solutions in healthc...

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December 7, 2024

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