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Remote or Office Tele Chat / Phone Chat Support image - Rise Careers
Job details

Remote or Office Tele Chat / Phone Chat Support

Join our team at Geauga Credit Union as a Tele Chat / Phone Chat Support representative, where you will play a crucial role in providing exceptional customer service to our members through phone and chat communication channels.

Responsibilities:

  • Respond to incoming phone calls and chat messages from members promptly and professionally

  • Assist members with inquiries, account information, and issue resolution

  • Provide guidance on products, services, and online banking platforms

  • Maintain accurate records of interactions and follow up as needed

  • Collaborate with other departments to ensure seamless member experience

Qualifications:

  • Excellent verbal and written communication skills

  • Strong customer service orientation and problem-solving abilities

  • Ability to multitask and work efficiently in a fast-paced environment

  • Previous experience in a customer support role preferred

  • Proficiency in using chat and phone support software

If you are a proactive and customer-focused individual with a passion for helping others, we want to hear from you! Apply now to join our dedicated team at Geauga Credit Union.

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 21, 2025

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