Chief of Staff, Product Management – Claims

Job Summary:The GEICO Claims Product Management Organization is seeking a highly strategic and organized Chief of Staff to join our Product Management leadership team for Claims. As Chief of Staff, you will serve as a key partner to the VP of Product Management, ensuring the seamless execution of our strategic priorities, improving operational efficiency, and fostering cross-functional alignment across the Claims and Partner organizations. The Chief of Staff will provide oversight for critical projects, act as a trusted advisor, and help scale the team’s impact within the organization.Key Responsibilities:• Strategic Planning & Execution: Partner with the VP of Product Management to define and execute the strategic roadmap for Claims, ensuring alignment with organizational goals. Track progress on key initiatives and hold teams accountable for milestones.• Operational Efficiency: Design, implement, and optimize internal processes and workflows to improve efficiency and productivity. Ensure timely execution of product priorities.• Cross-functional Leadership: Act as a liaison between the Product Management, Claims, and other departments (e.g., Technology, Operations…), ensuring alignment and seamless communication across teams.• Executive Communication & Reporting: Prepare executive-level presentations, reports, and updates for key stakeholders, including C-suite leadership. Summarize complex topics, provide actionable insights, and recommend solutions.• Project Oversight: Oversee and manage strategic initiatives and special projects across the Claims organization, ensuring they are completed on time and with the desired outcomes.• Team Leadership & Development: Support the development of the Claims Product Management team by identifying areas for improvement and growth.• Decision Support: Provide the VP with data-driven insights, prepare for meetings, and help prioritize decisions that will have the most significant impact on the organization.• Stakeholder Management: Build and maintain relationships with key internal and external stakeholders. Ensure that communication is effective and that expectations are clear.• Resource Management: Oversee resource allocation within the Product Management team to ensure optimal use of personnel and tools for project success.Qualifications:• Bachelor’s degree in Business, Management, or a related field (MBA preferred).• 5+ years of experience in product management, strategy, or business operations in a fast-paced environment, preferably within the insurance or financial services industry.• Proven experience working in a senior leadership or Chief of Staff role.• Strong organizational and project management skills, with the ability to manage multiple priorities and complex projects.• Excellent communication skills, with a demonstrated ability to influence cross-functional teams and drive strategic initiatives.• Highly analytical with a strong business acumen and problem-solving skills.• Ability to work under pressure and navigate ambiguity in a dynamic environment.• Leadership and team development experience, with a passion for mentoring and growing talent.Preferred Skills:• Experience within claims, insurance, or a highly regulated industry.• Familiarity with product management principles, agile methodologies, and working in cross-functional teams.• Understanding of no-code or low-code platforms, claims transformation, and digital product innovation.Annual Salary$143,000.00 - $224,000.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.At this time, GEICO will not sponsor a new applicant for employment authorization for this position.Benefits:As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:• Premier Medical, Dental and Vision Insurance with no waiting period**• Paid Vacation, Sick and Parental Leave• 401(k) Plan• Tuition Reimbursement• Paid Training and Licensures• Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.• *Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.