Job details

General Adjuster

About the role.

We are seeking professional Property Claims General Adjuster with a passion for customer service and a proven record of success. The position delivers flawless, white-glove service to our members and independent agency partners and exemplifies an ease of doing business that results in efficient and timely operational support for the organization. Primary territory is Long Island, NY.

What you’ll do.

Handle complex and/or high severity property claims in a quality manner delivering on standards of accuracy, efficiency, customer service, and regulatory compliance.
Represent the company in interactions with members, agents, as well as internal stake-holders in underwriting, risk management, product management, and finance.
Correspond with and respond to inquiries involving members, agents, and third parties
Manage vendors and service providers (independent adjusters/appraisers, building consultants, repair contractors, etc.).
Within delegated financial authority, make appropriate causation, coverage and damages determinations, establish appropriate reserves, and pay and resolve claims.
Individual may need to enter and access damaged buildings and climb ladders to assess roof damage.

What we’re looking for.

Individuals with 5+ years of experience in prior P&C claims
A Bachelor’s degree is preferred.
State adjuster licenses and CE credits must be maintained as required by state regulations.
Proficient in MS Office applications (Word, Excel).
Proficient in Xactimate
Strong relationship management and customer services skills.
Ability to inspect and assess properties.
Ability to work independently.
Expected to travel within an assigned territory to members’ homes.
Excellent interpersonal, listening, organizational, written, and oral communication skills.
Attention to detail, analytical and solid problem solving skills; proficient in excel, word, web applications.
Ability to demonstrate integrity, exhibit team spirit and enthusiasm, and establish trust and credibility.
Agile learner who can quickly absorb information and apply it to current business situations.

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