UI/UX Human Centered Design (SharePoint Focus)

Job Description:Type of Requisition:RegularClearance Level Must Currently Possess:NoneClearance Level Must Be Able To Obtain:NoneSuitability:Public Trust/Other Required:NoneJob Family:Human Factors EngineeringSkills:Job Qualifications:Information Architectures, User Experience (UX) Design, User Experience (UX) Strategies, User FlowsCertifications:Experience:5 + years of related experienceUS Citizenship Required:NoJob Description:UI/UX Human Centered Design Specialist (SharePoint Focus)GDIT has an opportunity for a dynamic and talented candidate to join our team supporting the Administrative Office of the US Courts (AOUSC) Case Management Systems Office (CMSO) in its modernization effort for one of its mission-critical applications that is used by all U.S. district and appellate courts’ staff members and external stakeholders. CMSO has a mature agile practice using the Scaled Agile Framework (SAFe) and supports a broad range of complex business systems which are instrumental to the AOUSC mission.• Contribute to user experience (UX) design direction and strategy, specifically within the SharePoint environment, considering its capabilities and limitations.• Create and maintain documentation for activities, recommendations, and decisions.• Apply knowledge in User Experience Design (e.g., Human Centered Design, User Research, User Personas, User Journeys, Prototyping, Design Mock-ups, and Evaluating Usability) as it relates to SharePoint solutions.• Assist in creating and delivering User Experience (UX) Research Plans and Outcomes for each use case, including research write-ups documenting goals, anticipated outcomes, research questions, methodologies, and next steps. Apply appropriate research methods for gathering insights from SharePoint users.• Participate in discovery activities, including generative research with users and business stakeholders, assessment of current related features within SharePoint, and content review considering SharePoint's structure.• Conduct user experience research studies to understand users' goals, needs, journeys, and pain points with respect to their interaction with SharePoint.• Collaborate with Product Teams to ensure that new tools or services fit into the existing structure within the SharePoint ecosystem.• Apply insights from user experience research studies to describe product functionality within SharePoint, including contributing to epics and user stories.• Support design synthesis activities and help generate insights for improvement. Communicate research findings through various formats (such as insight reports, stories, storyboards, etc.) to maximize relevance and impact.• Assist in requirements analysis based on User Experience Research, obtaining stakeholder input from internal and external users of SharePoint.• Develop User Personas to represent user types that have wants and needs related to SharePoint.• Create Customer and User Journey Maps specific to SharePoint interactions and capture related data.• Collaborate with cross-functional teams, including product owners, developers, and other designers, to ensure a cohesive SharePoint user experience.• Conduct usability testing sessions to gather feedback on SharePoint designs and apply results to refine designs.• Create prototypes within SharePoint or using SharePoint-compatible tools to help visualize design concepts.• Contribute to writing and editing plain language content for Development Teams working on SharePoint features.• Help maintain consistency and continuity in CMSO within SharePoint, including page layout, menus and navigation, and user flows.• Craft and deploy design deliverables, including wireframes, low-fidelity prototypes, or interactive web forms specifically for SharePoint to facilitate usability testing and agile development.• Create and update prototypes to conduct facilitated demos or usability testing within SharePoint to elicit feedback for improvements to the design.• Develop designs that adhere to the U.S. Web Design System.• Provide User Experience (UX) Designs that include, as necessary:• Low-Fidelity Mockups for each use case within SharePoint• UX and Usability test cases specific to SharePoint• Prototypes demonstrating SharePoint interactions• Updates to supporting artifacts to reflect sprint backlog• Customer and User Journey Maps within SharePoint• User Personas• UX Testing Results• Usability and User Research Results• Basic Design Specifications, including Cascading Style Sheet (CSS) and design frameworks for SharePoint development teams.• Use tools like Jira, Confluence, Microsoft Visio and Figma provided by the AO.REQUIRED QUALIFICATIONS• A bachelor's degree in a related field with a minimum of five (5) years of professional experience in a user-focused production environment, with experience designing for SharePoint.• Familiarity with UX, content strategy, and best practices in user-centered design.• Knowledge of user-centered design processes and methodology.• Experience with Interaction Design and basic interaction modeling.• Ability to create user scenarios, user flows, and low-fidelity wireframes.• Proficiency in wireframing and/or prototyping tools and methodologies.• Experience in designing web apps and mobile solutions for enterprise platforms, preferably SharePoint.• Ability to contribute to product strategy and vision discussions.• Experience in user research, user interviews, surveys, and usability studies. Ability to create personas and user journey maps.• Basic experience in UX analysis to conduct heuristic evaluations.• Understanding of web analytics and feedback data to inform design decisions.• Experience in conducting usability tests, including test script development, data collection, and providing design improvement recommendations.• Good communication and presentation skills.• Experience in Adobe XD, Axure, Balsamiq, Invision, UXPin, InDesign, Sketch, or Figma.• Familiarity with usability testing tools.The likely salary range for this position is $76,690 - $92,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:RemoteWork Location:Any Location / RemoteAdditional Work Locations:Total Rewards At GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.