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Account Executive, Enterprise Sales

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Job Description: Account Executive – Greenfield Opportunity DevelopmentWe are excited to announce an opportunity for a highly motivated and ambitious Account Executive to join our team, focused on Greenfield opportunity development. This role is ideal for a sales professional passionate about uncovering and capturing new market opportunities while driving growth for both the company and their career.As a Greenfield-focused AE, you will play a pivotal role in expanding our market presence, targeting untapped potential, and generating a robust pipeline of opportunities in industries such as Healthcare, Financial Services, Retail, and Technology.Responsibilities• Proactive Prospecting: Leverage tools like Salesloft, 6sense, and LinkedIn Sales Navigator to research, identify, and engage new prospects in Greenfield accounts.• Build and Maintain a Robust Pipeline: Focus on continuously filling the top of the funnel with high-quality leads and progressing opportunities through the pipeline.• Activity Management: Drive high levels of outreach activity (calls, emails, and social selling) to ensure consistent engagement with prospects.• Account Mapping: Identify key decision-makers and influencers within target accounts, building a comprehensive understanding of account structures and priorities.• Partner with BDRs: Collaborate closely with Business Development Representatives to design effective outreach campaigns and maximize opportunity generation.• Leverage Data and Insights: Use tools like 6sense to identify buying signals and prioritize outreach to accounts showing intent or engagement with marketing campaigns.• Conduct Targeted Campaigns: Work with marketing teams to run account-based campaigns tailored to verticals like Healthcare, Financial Services, Retail, and Technology.• Measure and Optimize Activity: Monitor outreach metrics and pipeline health using Salesforce, Clari, and other tools, making data-driven adjustments to strategies.• Strategic Account Planning: Develop account penetration strategies for key Greenfield accounts, identifying the highest-potential opportunities to focus effort.• Build Market Presence: Act as a brand ambassador, engaging in networking events, webinars, and industry forums to raise awareness and build connections.• Collaborate Cross-Functionally: Work with solution consultants and marketing to create tailored messaging and align resources for top-priority accounts.• Maintain CRM Discipline: Ensure accurate and timely updates in Salesforce, including logging activities, tracking progress, and maintaining detailed records for all Greenfield opportunities.Qualifications• Proven Pipeline Generation: 5+ years of experience in B2B SaaS or technology sales with a demonstrated ability to generate and manage a healthy pipeline of new business opportunities.• Hunter Mentality: A self-starter with a relentless focus on sourcing and qualifying new leads, particularly in Greenfield environments.• Data-Driven Approach: Experience using tools like 6sense, Salesloft, Clari, and Salesforce to inform and optimize prospecting efforts.• Industry Knowledge: Familiarity with key verticals such as Healthcare, Financial Services, Retail, and Technology is a plus.• Excellent Communication Skills: Strong verbal and written skills, with the ability to craft compelling outreach messages and build relationships with C-level and senior decision-makers.• Collaboration and Teamwork: Comfortable working with cross-functional teams, including BDRs, marketing, and solutions consultants, to achieve shared goals.• Adaptability and Resilience: Thrives in a fast-paced, evolving sales environment and adjusts strategies based on feedback and results.Preferred Qualifications• Familiarity with MEDDPICC and related sales methodologies.• Experience working with cloud-based or customer experience (CX) solutions.• Background in targeting and successfully penetrating large Greenfield accounts.Why Join Us?This role offers the opportunity to be at the forefront of growth, developing new market opportunities, and laying the groundwork for long-term success. If you’re ready to take on a high-impact role that rewards creativity, persistence, and results, we want to hear from you!Compensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.$78,700.00 - $146,100.00Benefits:• Medical, Dental, and Vision Insurance.• Telehealth coverage• Flexible work schedules and work from home opportunities• Development and career growth opportunities• Open Time Off in addition to 10 paid holidays• 401(k) matching program• Adoption Assistance• Fertility treatmentsMore details about our company benefits can be found at the following link: https://mygenesysbenefits.comIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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What You Should Know About Account Executive, Enterprise Sales, Genesys

At Genesys, we are on the lookout for a passionate and driven Account Executive for Enterprise Sales, based in Burnsville, NC. This is an exciting opportunity for those who thrive on discovering and capturing new market potential. In this role, you'll focus on Greenfield opportunity development, meaning you’ll target untapped markets and create a strong pipeline of prospects in industries like Healthcare, Financial Services, Retail, and Technology. Picture yourself proactively prospecting using state-of-the-art tools like Salesloft, 6sense, and LinkedIn Sales Navigator. Your mission? Build and maintain a robust pipeline of quality leads, engage key decision-makers, and partner with our Business Development Representatives to execute successful outreach campaigns. As you establish your network, you'll also get the chance to be a brand ambassador at various industry events. We're looking for someone with at least 5 years of experience in B2B SaaS sales who possesses a hunter mentality and a data-driven approach. Your excellent communication skills will allow you to craft compelling outreach messages, while your collaboration mindset will help you work seamlessly with cross-functional teams. At Genesys, we believe that the future of customer experience is in your hands. Come join us, and let’s empower organizations together!

Frequently Asked Questions (FAQs) for Account Executive, Enterprise Sales Role at Genesys
What are the primary responsibilities of the Account Executive at Genesys?

As an Account Executive at Genesys, your main responsibilities will include proactive prospecting to identify and engage new clients in Greenfield accounts, continuously filling your pipeline with high-quality leads, and managing outreach activities. You'll also collaborate with Business Development Representatives and leverage data and insights to prioritize your efforts effectively.

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What qualifications are needed for the Account Executive position at Genesys?

To excel as an Account Executive at Genesys, you should have at least 5 years of experience in B2B SaaS sales, with a proven track record of pipeline generation. Familiarity with tools like 6sense, Salesloft, and Salesforce is important, as well as strong verbal and written communication skills to engage with senior decision-makers effectively.

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How does Genesys support the growth of its Account Executives?

Genesys is committed to the development and career growth of its employees. As an Account Executive, you will have access to flexible work schedules, ongoing training, and the chance to attend industry events for networking. You'll also receive mentorship and support from cross-functional teams to help you succeed in your role.

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What industries will the Account Executive focus on at Genesys?

In the Account Executive role at Genesys, you will primarily target untapped markets in key industries such as Healthcare, Financial Services, Retail, and Technology. This focus on Greenfield opportunity development means you'll have the chance to make a significant impact in growing these sectors for the company.

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What benefits does Genesys offer to its Account Executives?

Genesys provides a comprehensive benefits package for its Account Executives, which includes medical, dental, and vision insurance, flexible work arrangements, open time off, and a 401(k) matching program. Additionally, employees can enjoy career growth opportunities and various wellness programs to support their overall well-being.

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Common Interview Questions for Account Executive, Enterprise Sales
How do you approach prospecting in a Greenfield market as an Account Executive?

Begin by researching the market to identify potential companies that fit your target verticals. Utilize tools like LinkedIn Sales Navigator to find key decision-makers and engage them with tailored outreach. Share your process of prioritizing accounts based on industry trends and their buying signals.

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Can you provide an example of how you've successfully built a pipeline in your previous roles?

Discuss specific strategies you employed to build your pipeline, such as leveraging data insights or hosting targeted outreach campaigns. Highlight metrics that reflect your success, showing how your efforts directly contributed to new business opportunities.

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How do you handle objections from prospects during the sales process?

Address objections by listening carefully to the prospect’s concerns and empathizing with their situation. Provide relevant examples of how your solution has helped similar clients, and maintain a positive attitude throughout the discussion, focusing on finding mutually beneficial solutions.

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What methods do you use to manage your sales activities and metrics?

Outline your experience using CRM tools like Salesforce or Clari for tracking your outreach activities and managing your pipeline. Discuss how you analyze metrics to refine your sales strategies and optimize your engagement efforts effectively.

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How do you collaborate with cross-functional teams to achieve sales goals?

Explain how you actively work with different departments, like marketing and solution consultants, to align on messaging and campaigns. Share a specific example of a successful collaboration that led to increased leads or improved outreach effectiveness.

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Describe a challenging sales situation you faced and how you overcame it.

Provide a detailed account of a particular challenge, highlighting the strategies you employed to overcome it. Discuss the lessons learned and how they’ve shaped your approach to future sales situations.

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What role does data play in your sales process as an Account Executive?

Discuss the importance of data in informing your prospecting efforts. Talk about specific tools you use to gather insights on leads, how you prioritize your outreach based on this data, and the results that stemmed from using a data-driven approach.

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How do you build relationships with C-level executives during the sales process?

Share your techniques for engaging with C-level executives, such as personalizing your outreach messages and understanding their business challenges. Highlight the importance of building trust and providing value through insightful information and solutions.

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In your opinion, what qualities make a successful Account Executive?

Articulate the key qualities you believe are essential, such as a hunter mentality, effective communication skills, resilience, and a data-driven approach. Use examples to showcase how these qualities have contributed to your own success in previous roles.

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What strategies do you use for account mapping in your sales process?

Discuss your approach to understanding the structure and priorities of target accounts. Explain how you identify decision-makers and influencers, and how that knowledge influences your engagement strategies and outreach methods.

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Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on...

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November 28, 2024

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