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Job details

Technical Customer Support Operator (Part Time)

Genius Sports is a rapidly growing sports technology company looking for a Part Time Technical Customer Support Operator to join their team in Secaucus, New Jersey. The role involves providing technical support and training to remote system users for a major professional sports league in the US.

Skills

  • Good understanding of IT Networks
  • Advanced hardware/software troubleshooting skills
  • Strong client-facing and communication skills
  • Ability to work in shifts and weekends
  • Knowledge of Office 365
  • Time management and organizational skills
  • Analytical and problem-solving skills

Responsibilities

  • Provide technical assistance for computer systems, software, and hardware queries
  • Resolve technical problems with LAN, WAN, and other systems
  • Assist in hardware/software operational set up at installation sites
  • Track and resolve issues through the service desk application
  • Create and update training materials and assist in annual user training programs

Education

  • High school diploma with technical training

Benefits

  • Competitive salary
  • Health insurance
  • Skills training
  • Social events and team building activities
To read the complete job description, please click on the ‘Apply’ button
Genius Sports Glassdoor Company Review
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Genius Sports DE&I Review
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CEO of Genius Sports
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Mark Locke
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BENEFITS & PERKS
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$41,600/yr - $45,760/yr
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
May 5, 2024

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