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Fraud Manager - Fintech/Financial Services (Seattle)

About GeoComply


We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud.


Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year.


At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down.


The Role


As a Fraud Manager, FinTech/Financial Services, at GeoComply, you will safeguard our fintech and financial services clients from emerging fraud schemes and threats. You'll decode emerging schemes, craft innovative tactics, and brief executive leadership on the latest threats. Your expertise will shape strategies that drive client retention and fuel our commercial growth. Your data-driven insights will not only protect our clients but also ignite product innovation, making you a key player in our company's success. 



Key Responsibilities
  • Identify and communicate fraud trends and mitigation tactics, pilot analytics and new detection tools to business stakeholders.
  • Share these trends with Executive leadership at our customer and within our company to help drive client retention and commercial fraud & compliance strategy.
  • Stay current on these trends outside our client's day-to-day business (own an Industry pulse).
  • Be involved in Proof of Concepts (POCs) for potential customers, working closely with them and the Revenue and Growth team to demonstrate how our fraud solutions meet their specific needs.
  • Act as a vital link between customers and our product development teams, providing valuable feedback for product improvement and innovation to further propel our growth ambitions into new verticals.
  • Collaborate with internal teams (such as Product Management, Compliance, Government Relations, Business Development, Legal and others) to develop and implement enhanced investigative reporting formats and mechanisms. 
  • Equip our growth customers with the appropriate anti-fraud tools and develop and deliver effective training and support. 


Who You Are
  • 6-10 years of experience in fraud investigations, AML, or data analysis in the Financial Services or FinTech industries.
  • Vast experience conducting fraud investigations, including data analysis.
  • Deep understanding of Risk & Fraud systems and vendor ecosystem of traditional banks and emerging FinTech.
  • Demonstrated ability to maintain high integrity, discretion, and confidentiality.
  • Analytical and detail-oriented.
  • Excellent organization, prioritization, and time management skills; ability to work in a fast-paced environment.
  • Must have strong interpersonal skills and highly effective oral and written communication skills Excellent proficiency in MS Office (Word, Excel, and PowerPoint), and G Suite Programs (Google Docs, Google Sheets, Google Slides).


Bonus Points
  • B.A. in, criminal justice, government affairs, law or a related field preferred
  • Gaming industry experience


$88,000 - $132,000 a year
Our compensation reflects the cost of labor across several Global markets. The salary for this position ranges from $88,000/year up to $132,000/year. Pay is based on several factors evaluated throughout the interview, including market location, job-related knowledge, skills, and experience. At GeoComply, our salary bands are crafted with purpose. They testify to the diverse range of skills and experiences that fuel our success. In addition to our competitive salary package, we also offer the following personal and professional development benefits:

- Performance-based bonus
- Equity plans
- Paid vacation and sick days
- Extended health benefits
- Generous Learning & Development Allowance
- Sports and Physical Wellness budget (30% of L&D Allowance)
- Charitable and DEI initiatives
- Team-building events

Apply Now!


Interested in joining our team? Send us your resume and a cover letter. We can’t wait to meet you!


Commitment to Diversity and Equity.

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes, so if this resonates with you, please apply.


Search Firm Representatives Please Read Carefully

We do not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by GeoComply due to an agency referral where no existing agreement exists with the GeoComply Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the GeoComply Talent Acquisition Team.



Why GeoComply?


Joining the GeoComply team means you’ll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture.


To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization.


Here’s why we think you’d love working with us.


We’re working towards something big

We’ve built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We’re trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets.


Our values aren’t just a buzzword

Our values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we’re all proud to be a part of. Learn more, here.


Diversity, equity, and inclusion are at the core of who we are

In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more.


Learning is at the heart of our employee experience

At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development.


We believe in being a force for good

We profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here.


We care about our team

Our GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy.  At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program.


We value in-person collaboration

GeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs.


- - - - - - - - - -


At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don’t hesitate to let us know so we can do our best to prioritize your needs.


We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position.

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CEO of GeoComply
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Anna Sainsbury
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Average salary estimate

$110000 / YEARLY (est.)
min
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$88000K
$132000K

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What You Should Know About Fraud Manager - Fintech/Financial Services (Seattle), GeoComply

Join GeoComply as a Fraud Manager in the vibrant city of Seattle, WA, and be part of an innovative team that's revolutionizing fintech and financial services. At GeoComply, we're at the cutting edge of geolocation, cybersecurity, and anti-fraud technologies, trusted by global brands and regulators for over a decade. As our new Fraud Manager, you'll be the hero tackling emerging fraud schemes and threats, using your sharp analytical skills to craft compelling strategies that not only protect our clients but also drive our commercial growth. With your fingers on the pulse of the industry and a keen eye for detail, you'll identify trends and share insights with our executive leadership, making you a vital contributor to our success. You'll collaborate closely with product development teams, providing invaluable feedback that will spark product innovations. If you have 6-10 years of experience in fraud investigations or AML in the financial services or fintech sectors and a commitment to high integrity and discretion, we want to hear from you! This is an incredible opportunity to support clients and make significant contributions to a company that's scaling across new markets. Ready to join a fast-paced environment where your expertise will shine? Let's make online interactions safer together!

Frequently Asked Questions (FAQs) for Fraud Manager - Fintech/Financial Services (Seattle) Role at GeoComply
What responsibilities does a Fraud Manager at GeoComply have?

As a Fraud Manager at GeoComply, your primary responsibilities include identifying and communicating fraud trends, crafting innovative mitigation tactics, and collaborating with stakeholders to drive client retention strategies. You'll stay updated on emerging threats, participate in Proof of Concepts for potential new clients, and act as a crucial bridge between clients and product development teams, ensuring our anti-fraud solutions meet their needs.

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What qualifications are needed for the Fraud Manager position at GeoComply?

GeoComply seeks candidates who have 6-10 years of experience in fraud investigations, AML, or data analysis specifically within the FinTech or financial services landscape. The ideal applicant should possess a strong understanding of risk and fraud systems, excellent analytical skills, and be highly organized. Proficiency in MS Office and excellent communication skills are also essential.

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How does GeoComply support its Fraud Managers in professional growth?

At GeoComply, we believe in fostering professional growth for all employees, including Fraud Managers. We provide a generous learning and development allowance that employees can use for training and skill enhancement. Additionally, we emphasize knowledge-sharing sessions and local training opportunities to empower our teams and help them excel in their roles.

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What does the compensation package for a Fraud Manager at GeoComply look like?

The compensation package for a Fraud Manager at GeoComply is competitive, ranging from $88,000 to $132,000 annually. This pay range reflects a careful evaluation process based on market location, relevant skills, experience, and job-related knowledge, ensuring we attract the best talent in the industry.

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Is prior experience in the gaming industry beneficial for the Fraud Manager role at GeoComply?

Yes, prior experience in the gaming industry is considered a valuable asset for the Fraud Manager position at GeoComply. It demonstrates a familiarity with unique fraud challenges and compliance needs inherent to the sector, potentially enhancing the quality of insights and strategies you can provide to our fintech and financial services clients.

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Common Interview Questions for Fraud Manager - Fintech/Financial Services (Seattle)
Can you describe a successful fraud investigation you led in your previous role?

In answering this question, provide a clear example of a notable fraud case you led. Detail the steps you took, the strategies employed, and the outcome. Highlight how your analytical skills and industry knowledge contributed to successfully mitigating the fraud risk.

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What tools and techniques do you use to identify emerging fraud trends?

Discuss a variety of analytical tools and methodologies you leverage to spot fraud trends. Explain how you combine data analysis with industry research to maintain an updated view of the threat landscape, showcasing your proactive approach to risk management.

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How do you communicate findings related to fraud trends to stakeholders?

Craft your response around your communication skills. Explain how you tailor your messaging to resonate with different stakeholders, using clear visuals, concise reports, and impactful presentations to convey complex information effectively.

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How would you approach a Proof of Concept (POC) for a potential fraud prevention solution?

Outline your strategic approach to a POC, emphasizing the importance of understanding client needs, setting clear objectives, and providing hands-on demonstrations. Discuss how you engage with clients to ensure the solution fits their specific requirements.

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What steps would you take to enhance collaborative efforts between the fraud team and product development?

Discuss your collaborative strategies, emphasizing the importance of regular communication and feedback loops. Highlight your willingness to advocate for clients’ needs while pushing for innovation in product development.

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How do you ensure compliance with regulatory standards in anti-fraud practices?

Highlight your understanding of regulatory requirements and how you integrate compliance into every aspect of your fraud strategy. Discuss how staying current with regulations shapes your decision-making process.

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Describe a time when you had to handle a high-pressure situation related to fraud.

Share a specific story that illustrates your ability to remain calm and collected under pressure. Detail the actions you took to resolve the situation and the impact of those actions on the company and clients.

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Why do you think collaboration is critical in combating fraud?

Emphasize that combating fraud requires a multi-faceted approach and that collaboration fosters shared insights and improved strategies. Elaborate on the benefits of pooling knowledge and resources from various departments.

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What qualities do you think are essential for a successful Fraud Manager?

List qualities such as analytical thinking, strong communication skills, integrity, and familiarity with risk management systems. Provide explanations for why each quality is crucial.

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How would you handle a disagreement with a team member regarding fraud strategy?

Talk about your approach to resolving conflicts, including open communication, understanding multiple perspectives, and striving for a consensus that keeps the client's best interests at heart.

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Full-time, hybrid
DATE POSTED
December 4, 2024

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