Business Development Representative, Inbound
Who we are
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an Inbound Business Development Representative who will develop sales activity within their assigned segments through inbound lead follow-up. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As an Inbound Business Development Representative your key area of responsibility will be to synergize with the Marketing and Events teams to follow-up on prospective opportunities, for those who have shown an interest in our solutions. As the liaison between potential clients and our suite of innovative solutions, this integral role is crafted to foster sales growth within designated market segments via inbound lead prospecting strategies.
How you'll make an impact:
- Maximize the opportunities available to our partners/BDMs by reviewing and qualifying sales leads and opportunities using predefined BANT criteria.
- Strive to meet and exceed both personal and team goals in net subscriptions.
- Maintain comprehensive technical knowledge of the Geotab ecosystem and effectively communicate the value proposition to prospects as a subject matter expert (SME).
- Interact with prospective customers who have inquired via live chat, website, conference or event; engage prospects and showcase Geotab's capabilities through compelling demonstrations.
- Provide thorough, timely, successful follow-up to inbound inquiries.
- Accurately assess prospect requirements, articulate relevant Geotab solutions, and schedule qualified appointments for BDMs and PAMs.
- Appropriately distribute qualified leads to BDMs or PAMs based on Geotab segmentation.
- Maintain organizational SLAs on inbound requests.
- Serve as Brand Ambassador, ensuring a positive and professional representation of Geotab with potential customers and prospects.
- Acquire and maintain an in-depth understanding of Geotab products, target fleet applications, and the business objectives of potential customers and partners.
- Collaborate with the Partner Account Managers (PAMs) and Business Development Managers (BDMs) in gathering essential partner/customer information.
- Maintain accurate and up-to-date records of all interactions and lead status in Geotab's CRM (Salesforce).
- Collect valuable market & customer intelligence from the segment/account managers/BDMs regarding customer needs/challenges.
- Tailor product presentations to the specific needs and core business of each partner.
- Foster company credibility, enhance brand value, and establish trust within the assigned business channel and their customer base.
- Maintain up-to-date knowledge of all Geotab products, marketplace products, technology platforms and industry trends that impact the appropriate channel/network.
- Provide regular reports on outreach activities, lead status, conversion rates, and other key metrics.
- Attend and support industry trade shows.
- Support Geotab global strategic initiatives.
What you'll bring to the role:
1-3 years experience in technical sales, an understanding of fleet management and telematics preferred.
Channel sales experience/knowledge preferred.
Understanding of sales techniques and methods used for lead qualification.
Strong customer service orientation to address inquiries and provide information.
Strong listening skills to understand needs and respond accordingly.
Excellent verbal communication skills, including ability to convey information effectively.
Proficient in written communication, able to document technology solutions in precise detail.
Skilled at developing rapport with potential customers.
Strong aptitude for understanding technical and business requirements.
Ability to translate technical solutions to meet customer requirements.
Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides), Customer Relationship Management (CRM) tools.
Highly organized and able to manage multiple tasks and projects simultaneously.
Entrepreneurial mindset and comfortable in a flat organization.
Why job seekers choose Geotab
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
- The above are offered to full-time permanent employees only
How we work
Other employment statements:
Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at HRCompliance@geotab.com. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, "Geotab"), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data.
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