Are you ready to start a journey filled with dynamic and meaningful work as a Customer Success Advisor? If you're enthusiastic about providing outstanding customer support, we offer an incredible opportunity for you. As a Customer Success Advisor, your main tasks will involve addressing customer inquiries and issues via chat and email, supporting our valued clients in achieving their business goals.
You'd be working according to schedule, from Monday till Sunday (5 days a week) in 8-hour shifts that start from 3 PM and finish at 7 AM.
About us: GetResponse is a SaaS company recognized for its industry-leading email marketing and marketing automation software. We’ve been serving our customers since 1998 and are proud to have 350,000+ SMBs and 1,000+ enterprise customers on board.
Our team is made up of 350+ fantastic individuals working in distributed locations. We’re global, remote-friendly, and multicultural, yet we share the same values.
Key responsibilities:
You may be the perfect fit if you:
Salary range:
Contract of employment: 5,600 PLN gross/month
Extra perks include:
Apply and enjoy our fully remote online recruitment process!
1. Review stage: We’ll check your resumé/CV to screen for various criteria and match your talents with opportunities.
2. One-way video interview: We'll send you a link to the video interview to verify your level of English and technical acumen.
3. Phone interview: We’d like to get to know you, and vice versa. Let us know why you want to join our team and why you’d be a great fit with us.
4. Task: Show off your skills! We'll ask you to complete a brief task. We'll suit it to fit your skills and your calendar.
5. Online meeting: Tell us all about your experience, knowledge, and successes. Meet your future manager and see what’s in store for you.
6. Offer: If you have what it takes, accept our offer and — welcome aboard! Join our team and be in great company!
@Michasia is the recruiter responsible for this process – if you have any additional questions, feel free to contact her!
Founded in 1998, GetResponse, the complete online marketing platform, has more than 20 years of experience empowering businesses to garner tangible results. Along with 24/7 customer support available in eight languages, GetResponse features more t...
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