Part-Time Back of House Operator, Greenwich NYC

As a Part-Time Back of House Operator at Framebridge, your main responsibilities will include receiving shipments accurately, preparing and packaging outgoing art, and ensuring the integrity of our chain of custody for all pieces. You'll also be assembling tabletop frames and prepping client orders for pickup. Organization and attention to detail will be crucial to ensuring our back-of-house operations contribute to client satisfaction.

Candidates for the Part-Time Back of House Operator position at Framebridge should have experience in customer service, retail, or hospitality, preferably with a focus on operations. Being highly organized with excellent communication skills and the ability to manage multiple priorities is essential. A positive, can-do attitude and the initiative to solve problems independently are key traits we look for in successful applicants.

The Part-Time Back of House Operator role supports overall store success by ensuring that all behind-the-scenes processes run smoothly. By accurately managing shipments, maintaining inventory organization, and preparing client orders, you help create seamless experiences for customers, directly contributing to our commitment to client satisfaction and our 100% Happiness Guarantee.

At Framebridge, you'll find a dynamic and creative work environment where collaboration is key. We embrace challenges with innovative solutions and adapt quickly to change. The energy in the back-of-house team is centered around ensuring quality and supporting each other's success, making it an ideal place for someone who enjoys working in a supportive, fast-paced setting.

As a Part-Time Back of House Operator at Framebridge, you can look forward to competitive pay, a referral bonus, and discounts on framing, including a free frame code for your personal use. Additionally, based on hiring needs, there is potential for permanent placement, allowing you to grow your career within a company that values and respects its workforce.

Framebridge is dedicated to revolutionizing the custom framing market by providing a streamlined and enjoyable client experience. In your answer, emphasize your enthusiasm for their mission of celebrating life's moments and discuss how you resonate with their values of creativity, quality, and client satisfaction.

As a Part-Time Back of House Operator, it’s essential to manage your time effectively. You may share a specific method, such as using to-do lists or prioritizing urgent tasks first, and give examples of how you handle multiple priorities without sacrificing quality or attention to detail.

Interviewers appreciate when candidates can show their proactive problem-solving skills. Share a specific situation where you encountered a challenge, how you analyzed the situation, and the steps you took to resolve it. Highlight your ability to think on your feet and adapt to changing circumstances.

Attention to detail is critical in this role. Discuss how accurate inventory management can impact overall operations and how your meticulous nature ensures that every shipment and order is handled correctly. Provide examples of how you’ve demonstrated attention to detail in past roles.

Collaboration is key in this role. You might mention open communication, willingness to assist team members, and maintaining a positive attitude as essential strategies for fostering good relationships. Give an example of a time when you successfully collaborated with others.

Explain your understanding of customer satisfaction as an intrinsic part of the Framebridge experience. Discuss ways you can contribute to the 100% Happiness Guarantee by focusing on quality and accuracy in your tasks, and by being responsive to client needs.

It’s essential to demonstrate that you thrive in dynamic settings. Share experiences that showcase your ability to maintain quality while working quickly, perhaps during holidays or busy retail seasons.

Reflect on what drives your passion for your work. This could be a love for creating quality products, the importance of teamwork, or personal growth. Relating it back to Framebridge’s mission can strengthen your response.

Talk about your openness to feedback as a means to grow and improve. Share examples of how you’ve utilized constructive criticism in the past to enhance your performance or skills.

Be honest and clear about your availability for the Part-Time Back of House Operator role. Discuss how you intend to balance this with other responsibilities, emphasizing your commitment to being reliable and present during peak business times.