Part-Time Back of House Operator, Greenwich NYC

Job Title 

Job Description

Back Of House Operator

Who We Are:  

At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. We are taking the market and expanding the market for custom framing, all while building a beloved brand associated with celebrating the best moments in life. 

As Back Of House Operator at Framebridge you will:

Show Pride

We stand behind our work, we sweat the details, and we strive for continuous improvement every day. We’re proud to frame the things you love, and show pride in our product and craftsmanship.

Grow Together

We embrace challenges with creative solutions and we know that collaboration is the only way to succeed. We set big goals and keep raising the bar together.

Adapt & Act

We are creative and solution-oriented, flexible, and proactive. We adapt and act quickly, embracing an environment of constant change. 

Make It Special

We search everyday for opportunities to make our product and experience special. When you are building a business where every piece is priceless, making it special is core.

Build to Last

We are building a product and a business that are built to last. We work every day to build lasting relationships within our team and with our customers. 

Role Overview: As a BOH Operator, you will play a critical role in ensuring the smooth and efficient operations of the store’s back-of-house processes. Your attention to detail, organization, and focus on delivering excellent service will contribute directly to client satisfaction and overall store success.

Key Responsibilities:

• Receiving Shipment: Accurately receive incoming shipments, verify contents, and ensure timely stocking and organization of inventory.

• Outbound Art Processing: Prepare and package outgoing art for shipment, ensuring careful handling and accurate documentation to maintain the chain of custody.

• Chain of Custody Management: Safeguard the integrity and tracking of all art pieces from intake through outbound, ensuring all documentation is completed correctly.

• Table Top Frame Assembly: Assemble "Gift and Go" tabletop frames, maintaining quality standards and adhering to production timelines.

• Client Pick-Up Preparation: Prepare and ensure accurate handoff for clients picking up their completed orders.

• Store Cleanliness and Organization: Maintain a clean, organized, and efficient back-of-house workspace, adhering to store protocols and supporting overall store organization.

• Support Front of House (FOH): Collaborate with the FOH team to ensure seamless client experiences and contribute to overall store success.

• Uphold 100% Happiness Guarantee: Take ownership of delivering on our commitment to client satisfaction by ensuring quality and accuracy in all BOH operations.

• Peak Business Support: Be available during peak business days, including holidays and weekends, to support store operations.

Who You Are:

• Experienced in a customer service, retail, or hospitality role with a focus on operations.

• Highly organized with strong attention to detail and ability to manage multiple priorities.

• Comfortable working independently and taking initiative to solve problems.

• Excellent communication skills with a positive, can-do attitude.

• Quick and eager learner of new tools, products, and processes.

• Excited to work in a creative and dynamic environment.

Benefits/ Perks:

• Competitive pay

• Referral Bonus 

• One free frame code / 25% off all other orders 

• Potential for permanent placement based on Hiring needs

Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce

Time Type

Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.