Sr. Manager, Process Transformation

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

You will be part of a team that is helping millions of people live healthier, more fulfilling lives. We are a close community where every individual matters and everyone has a chance to enhance their skills through ongoing development. Inclusion is one of our core values, which means we are creating and fostering a work environment where our differences are valued, and everyone feels respected and empowered to bring their authentic selves to work. By joining Gilead, you will further our mission to discover, develop and deliver innovative therapeutics for people with life-threatening diseases.

 

The Gilead Business Services center in Raleigh’s Research Triangle region is home to some of the company’s critical shared service teams in North America, including Information Technology, Global Financial Solutions, HR Operations and Procurement Services Desk. These functions provide the necessary support to ensure Gilead’s business runs effectively and efficiently. The center will also be a catalyst for standardization of processes, digital transformation and technology optimization.

 

We are seeking a highly skilled and innovative Process Transformation Senior Manager to join our team. This role is pivotal in driving the adoption and implementation of process transformation initiatives across our organization. The ideal candidate will have a strong background in process improvement, change management, and operational efficiency, with a proven track record of delivering transformative solutions that enhance business performance and drive growth.

 

Key Responsibilities:

• Lead the design, development, and deployment of process transformation initiatives to streamline business operations and improve efficiency.

• Collaborate with cross-functional teams to identify opportunities for process improvement and develop strategies to implement these changes effectively.

• Conduct research and stay up-to-date with the latest advancements in process transformation methodologies and best practices.

• Develop and maintain process documentation, including process maps, standard operating procedures (SOPs), and training materials.

• Provide technical expertise and guidance to team members and stakeholders on process transformation best practices.

• Monitor and evaluate the performance of process transformation initiatives, and make necessary adjustments to ensure optimal results.

• Ensure compliance with regulatory requirements and industry standards in all process transformation activities.

• Align automation opportunities with analytics and reporting

• Implement and support standardized processes, governance, and reporting throughout the organization

• Facilitate effective collaboration, communication, and delivery across capability towers

• Oversee the governance of the IT organization with key stakeholders and through effective operation reviews

 

Qualifications:

• Bachelor's or Master's degree in Business Administration, Engineering, or a related field.

• Extensive experience in process improvement, change management, and operational efficiency.

• Strong analytical and problem-solving skills, with the ability to think critically and creatively.

• Excellent communication and collaboration skills, with the ability to work effectively with diverse teams.

• Proven ability to lead and manage process transformation projects from concept to implementation.

• Knowledge of process improvement methodologies such as Lean, Six Sigma, or similar.

• Familiarity with process mapping and documentation tools.

Project and Portfolio Management Qualifications:

• At least 7 years of experience as a Senior Program/Project Manager

• Minimum 5 years of experience directing and/or overseeing an enterprise-wide PMO

• PMP (Project Management Professional) or other PM certification is a plus

• Knowledgeable in all areas of project planning, development, management, and implementation

• Strong interpersonal skills to enable productive relationships at or above peer level in the business

• Knowledgeable project management tools and software

Basic Qualifications

• High School Degree and Eleven Years Experience OR

• Associate's Degree and Nine Years Experience OR

• Bachelor's Degree and Seven Years Experience OR

• Masters Degree and Five Years Experience

 

Preferred Qualifications

• Demonstrates an in-depth knowledge of IT and the service catalog and assigned departments/business areas 

• Strong communication, excellent research skills, ​ and learning agility to understand internal business or IT process, best practices and translate into technology needs/opportunities​ 

• Strong work ethic, a sense of business urgency, and ability to work effectively with many deadlines in a complex matrix organization 

• Possesses leadership skills and able to make critical decisions  

• Strong executive-level verbal and written communications  

• Ability to work with dispersed and global teams and locations  

• Excellent at interpersonal skills and relationship development 

• ·Specific experience in the Life Sciences/Pharma/Medical Devices/Healthcare industries is preferred​ 

 

The salary range for this position is: $136,085.00 - $176,110.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

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Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.

For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.

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For Current Gilead Employees and Contractors:

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