Job details

Manager, Support Engineering (AMER)

Join GitLab, an open core software company dedicated to providing a comprehensive DevSecOps platform. We're seeking an experienced Support Engineering Manager to lead our team, ensuring exceptional technical support and team development.

Skills

Leadership experience
Analytical skills
Process implementation
Technical customer support expertise
Linux System Administration knowledge
Web application development experience

Responsibilities

Hire and develop a world-class team of Support Engineers
Drive team performance towards KPI goals
Create processes to enhance team collaboration
Conduct regular team 1:1s
Improve customer support experience
Train team members for technical interviews

Benefits

Flexible Paid Time Off
Equity Compensation & Employee Stock Purchase Plan
Growth and development budget
Parental leave support
Home office support

To read the complete job description, please click on the ‘Apply’ button

By GitLab

GitLab is a complete DevOps platform, delivered as a single application that's fundamentally changing the way Development, Security, and Ops teams collaborate and build software.

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