Job details

Associate Field Manager(AFM) - Technology

GiveDirectly is seeking a passionate AFM Technology to provide technical support for the Liberia Office, concentrating on the Call Center operations. The ideal candidate will ensure smooth running of technical systems, perform end-user support, and advise on IT procurement and administrative services.

Skills

End-user and desktop support
Endpoint security management
Call center systems support
IT procurement and administrative services
Technical documentation

Responsibilities

Administer and support call center applications and infrastructure
Provide first-line technical support to end users
Troubleshoot hardware, software, and network issues
Implement and maintain endpoint security
Document technical procedures and troubleshooting steps
Stay updated with emerging technologies and industry trends

Education

Bachelor's Degree in Computer Science or Information Technology

Benefits

To read the complete job description, please click on the ‘Apply’ button

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4.4

CEO of GiveDirectly

Paul Niehaus

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By GiveDirectly

GiveDirectly allows governments, foundations, and individual donors to provide direct cash transfers to the extreme poor. Using the latest technology at every step, we locate recipients, integrate them into electronic payments networks, and monito...

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FUNDING

Nonprofit

DEPARTMENTS

Information Technology

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Civic & Social Services

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