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Medical Technical Writer - job 1 of 2

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.


If you’re a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.


The Technical Writer is responsible for providing accurate and comprehensive guidance to patients through detailed medical narratives. This role ensures organizational excellence, maintains patient confidence, and aligns expectations with realistic outcomes.


The Technical Writer will secure successful claim approvals, foster patient engagement, and nurture stakeholder relationships. Their relentless pursuit of success and commitment to patient advocacy define their role.  


This is a hybrid-onsite role located in Austin, Texas.



Responsibilties
  • Create medical and legal documentation with accuracy and a focus on fostering positive relationships with healthcare professionals and other stakeholders.
  • Efficiently manage a high volume of claims on a weekly basis.
  • Provide continuous support by reviewing patient records and identifying additional health issues to maximize benefits.
  • Maintain high standards to build and sustain patient trust.
  • Clearly communicate to ensure that patient expectations are aligned with what is realistically achievable.
  • Apply technical skills to secure prompt and successful claim approvals.
  • Foster patient satisfaction and engagement through effective communication and consistent support.
  • Build and maintain strong collaborative relationships with stakeholders. 


Qualifications
  • Bachelor’s degree in Healthcare Administration, Biology, Nursing, Epidemiology, Public Health or related field preferred.
  • A minimum of 2 years of experience in a healthcare setting is required, preferably in coordinating and managing patient documentation, medical writing, medical terminology, or in a healthcare administration role.
  • Familiarity with healthcare programs and benefits, particularly the Department of Energy Employees Occupational Illness Compensation (DEEOIC) program, is preferred. 
  • Proficiency in Microsoft Office Suite and other relevant software is required.


Benefits
  • Hybrid work environment (after introductory period)
  • Company holidays, floating holiday, and birthday holiday
  • $100 monthly cellphone reimbursement
  • $150 Lifestyle Reimbursement annually (may be for gym/fitness memberships, Costco/Sam’s Club memberships, Amazon Prime memberships, and more) 
  • Modern Health mental wellness platform to access personalized mental healthcare for you and your dependents  
  • Tuition Reimbursement Program 
  • Employee Assistance Program 
  • Employee Appreciation Program 
  • Company Provided Snacks & Drinks Daily in Office Kitchen 
  • Vacation (PTO) and Sick Days
  • Competitive benefit plans
  • Company paid STD and LTD
  • 401(k) with matching
  • Being a part of a growing company!
  • Working with incredible patients and their families!


$30 - $40 an hour

To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We’re committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.


If you’re ready to be part of an organization that truly makes a difference in people’s lives, we encourage you to apply today and start a fulfilling journey with Giving Home!


Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

 

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

 

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.



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What You Should Know About Medical Technical Writer, Giving Home Health Care

Join Giving Home Health Care as a Medical Technical Writer in Austin, TX, where you can directly impact the lives of individuals needing support due to health conditions linked to their work in nuclear facilities for the Department of Energy. Since 2012, we've been dedicated to delivering personalized, in-home care across multiple states, and we're looking for a passionate individual like you to help us continue this mission! In this exciting role, you'll be responsible for crafting accurate and comprehensive medical narratives, ensuring our patients feel secure and informed throughout their care journey. You're not just writing; you're engaging and advocating for our patients, fostering strong relationships with healthcare professionals and our dedicated stakeholders. The Medical Technical Writer plays a key part in aligning patient expectations with achievable outcomes, securing successful claim approvals, and reviewing records to maximize patient benefits. Besides an attractive hourly wage of $30 - $40, enjoy a hybrid work environment after your onboarding and an array of benefits, including flexible time off, lifestyle reimbursements, and more. If you'd love to make a genuine difference while collaborating with a compassionate team, we encourage you to apply today and become part of our growing family at Giving Home Health Care!

Frequently Asked Questions (FAQs) for Medical Technical Writer Role at Giving Home Health Care
What are the primary responsibilities of a Medical Technical Writer at Giving Home Health Care?

As a Medical Technical Writer at Giving Home Health Care, your key responsibilities include creating accurate medical and legal documentation, managing high volumes of claims, reviewing patient records to identify any additional health issues, and ensuring clear communication with patients to align their expectations with achievable outcomes. You will also be responsible for building strong relationships with healthcare professionals and stakeholders, as well as securing successful claim approvals and enhancing patient engagement.

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What qualifications do I need to apply for the Medical Technical Writer position at Giving Home Health Care?

To apply for the Medical Technical Writer role at Giving Home Health Care, you should ideally hold a Bachelor’s degree in Healthcare Administration, Biology, Nursing, or related fields. A minimum of 2 years of experience in a healthcare setting is required, preferably in medical writing or documentation management. Familiarity with healthcare programs, particularly the DEEOIC program, is a plus. Proficiency in Microsoft Office Suite and other relevant software is also essential.

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What is the work environment like for a Medical Technical Writer at Giving Home Health Care?

The work environment for a Medical Technical Writer at Giving Home Health Care is hybrid, allowing for both office-based and remote work after an initial onboarding period. This flexibility supports a work-life balance while ensuring you are well-integrated into our mission-driven team culture. You'll have the opportunity to collaborate closely with healthcare professionals and support patients from various backgrounds.

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What benefits does Giving Home Health Care offer to Medical Technical Writers?

Giving Home Health Care offers a comprehensive benefits package for Medical Technical Writers, which includes hybrid work arrangements, company holidays, a monthly cellphone reimbursement, lifestyle reimbursement options, tuition assistance, mental wellness support, competitive medical and retirement plans, and generous PTO. Plus, you'll get to work with incredible patients and their families, making a real difference in their lives.

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How can I ensure my application for the Medical Technical Writer position at Giving Home Health Care stands out?

To make your application for the Medical Technical Writer position at Giving Home Health Care stand out, tailor your resume to highlight relevant experience in medical writing, patient documentation management, and familiarity with healthcare programs like the DEEOIC. Emphasize your commitment to patient advocacy and communication skills, and include examples of successful collaborations in your cover letter. Show your passion for making a difference in patient care.

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Common Interview Questions for Medical Technical Writer
Can you describe your experience with medical writing?

When answering this question, highlight specific projects or documents you've worked on in the healthcare field. Discuss your familiarity with medical terminology and how you ensure accuracy and clarity in your writing. It's helpful to mention any software or tools you utilized in your writing process.

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How do you handle complex medical information and communicate it to patients?

Focus on your ability to translate complex medical jargon into easy-to-understand language for patients. Discuss any strategies or tools you use to ensure that your communication is effective and reaches diverse audiences. Show your commitment to patient advocacy and satisfaction.

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What strategies do you use to manage a high volume of claims?

Explain your organizational skills and any tools you use for task management, such as spreadsheets or project management software. Mention your ability to prioritize tasks effectively and your approach towards maintaining quality even when working under pressure.

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Can you provide an example of how you've collaborated with healthcare professionals?

Share a specific instance where you worked with healthcare professionals to gather information or clarify details for your writing. Explain how this collaboration improved patient outcomes or enhanced documentation accuracy, highlighting your teamwork and communication skills.

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How do you ensure that patient expectations are realistic?

Discuss the importance of clear communication in managing patient expectations. Talk about how you assess patient needs and align them with achievable outcomes, ensuring they have a good understanding of their health situation and the processes involved.

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What experience do you have with healthcare programs such as the DEEOIC?

If you have experience with the DEEOIC program or similar healthcare benefits, describe your role and how you navigated these programs. If not, express your willingness to learn and discuss any relevant experience you have that can be applied to understanding such programs.

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What do you think is crucial for building relationships with stakeholders?

Emphasize the significance of communication, transparency, and trust. Share your philosophy on stakeholder engagement and any techniques you've found effective for nurturing professional relationships, especially in a healthcare environment.

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How do you stay updated with changes in medical writing and healthcare regulations?

Talk about your commitment to continuous learning through resources such as healthcare journals, webinars, or professional organizations. Mention any specific subscriptions or networks you are part of that keep you informed about industry trends and regulatory changes.

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Describe a time when you had to revise your writing based on feedback.

Use this question to showcase your adaptability and willingness to accept constructive criticism. Provide an example of how feedback from colleagues or stakeholders improved your writing, demonstrating your collaborative nature.

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Why do you want to work as a Medical Technical Writer for Giving Home Health Care?

Reflect on your alignment with the company's mission and values. Express your passion for patient advocacy and your desire to contribute to a caring, mission-driven organization. Share specific aspects of Giving Home Health Care that resonate with you.

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 9, 2025

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