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Copywriter

About ModSquad:

ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between.  Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right place.


The Job:

We’re looking to add a writer to our marketing team.


Are you a person who can build and maintain a content engine that generates demand and drives revenue?  We are seeking someone who can turn visitors into readers, readers into leads, and leads into clients; A writer who can fuel conversations online at scale to pave the way for sales, positioning the sales team as in-demand, trusted experts.


We’re looking for someone who is data-driven. Someone who understands the ROI of content marketing, how to measure it, and how to maximize it.


And that someone will have to do it in our signature style. 


We want a writer who resists the easy cliche, the empty jargon, and the overwrought sentences. Someone who aims for more than vapid generalizations and sophomoric insights. A writer who crafts copy that’s clear and conversational, interesting and useful.


What you'll do:
  • Develop an inbound content program and roadmap
  • Maintain a content calendar with months of revenue-enabling ideas
  • Conduct content and market research and run interviews
  • Produce authoritative copy that educates and informs
  • Write short and long-form pieces: everything from emails to ebooks
  • Tailor and repurpose content to a variety of formats and channels
  • Utilize SEO best practices to drive organic traffic 
  • Develop KPIs and track them through GA4, Hubspot, and Salesforce
  • Analyze content performance metrics and optimize content accordingly


Who you are:
  • Knows how to tell a compelling story, about anything
  • Has an intuitive sense of our brand and voice and can write in our style
  • Is committed to deeply understanding our industry and audience
  • Can write for every step of the buyer journey
  • Cranks out quality copy quickly and efficiently
  • Reads stuff like Revising Prose and Several Short Sentences About Writing for fun
  • Can articulate our value propositions and bring our messaging framework to life
  • Experiments and iterates in a methodical, data-driven way
  • Obsesses over ROI
  • Stays abreast of new strategies and tactics in this quickly evolving area of marketing


Requirements:
  • 3-5 years of proven success as a demand gen content writer
  • Bachelor’s degree or equivalent
  • Experience or familiarity with our services and related technologies (especially AI)
  • Demonstrable knowledge of online content strategy and creation
  • Excellent writing, editing, proofreading, and research skills
  • Excellent time-management and organizational skills
  • Highly familiar with digital customer experiences and the buyer’s journey
  • *PLEASE SUBMIT A COVER LETTER AND WRITING SAMPLES WITH YOUR APPLICATION


***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!


About ModSquad:

ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right place.


ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulations.


Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement, unless otherwise specified, excludes individuals residing in California, Colorado, New York, and Washington at this time.

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CEO of ModSquad
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Amy Pritchard
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Copywriter, ModSquad

Are you a talented Copywriter looking to make an impact? Join ModSquad, where we've been reshaping the Customer Experience Services since 2007. We work with renowned brands like Spotify, VSCO, and Vimeo, crafting tailored solutions that span customer support, content moderation, community management, and more. Here at ModSquad, we're a fully remote team, allowing you to work from wherever you feel most productive. As a Copywriter, you will play a pivotal role in developing our content strategy aimed at driving demand and generating revenue. Your goal is to turn casual visitors into dedicated readers, ultimately converting them into loyal clients. We're on the lookout for someone who thrives on creativity while being data-driven, with an understanding of how to measure the ROI of content. Your writing will need to resonate with our brand voice, steering clear of clichés to deliver clear, engaging copy that informs and inspires. You'll develop an inbound content roadmap, create a diverse content calendar, and produce compelling written materials ranging from emails to ebooks. With your knowledge of SEO best practices, you’ll enhance our online visibility and drive organic traffic. If you have a knack for storytelling, a passion for writing, and the ability to craft effective messaging, join us at ModSquad to help us elevate our content to new heights. We're excited to see how your unique voice can contribute to our mission!

Frequently Asked Questions (FAQs) for Copywriter Role at ModSquad
What responsibilities does the Copywriter at ModSquad have?

As a Copywriter at ModSquad, your responsibilities will include developing an inbound content program, maintaining a content calendar filled with engaging ideas, producing authoritative copy that educates and delights, and tailoring content across various formats. You'll also be expected to utilize SEO best practices to enhance organic traffic and analyze content performance to optimize outcomes, aligning your efforts with marketing goals to drive demand and generate revenue.

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What qualifications do I need to become a Copywriter at ModSquad?

To qualify for the Copywriter position at ModSquad, candidates should have 3-5 years of proven success in demand generation content writing. A bachelor's degree or equivalent experience is required. Applicants should be familiar with digital customer experiences, possess strong writing, editing, and proofreading skills, and have knowledge of online content strategy. Familiarity with AI and related technologies is a plus.

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How does ModSquad support its Copywriters in content creation?

At ModSquad, Copywriters are fully supported in their content creation efforts through a collaborative environment that encourages sharing ideas and resources. You will have access to industry research, insights, and the tools necessary to maintain a content calendar and produce quality work efficiently. Our team's commitment to innovation will give you the freedom to experiment and refine your craft.

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What is the company culture like for Copywriters at ModSquad?

The culture at ModSquad is centered around creativity, innovation, and collaboration. As a remote team, we value flexibility and work-life balance while still pushing the envelope in our creative endeavors. You'll find a supportive network of talented professionals dedicated to driving the company's success through compelling content, working on exciting projects with diverse brands from around the globe.

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How can I show that I am the right fit for the Copywriter role at ModSquad?

To demonstrate that you are the ideal fit for the Copywriter role at ModSquad, focus on showcasing your creativity and storytelling abilities in your cover letter and writing samples. Highlight your prior experience in generating demand through content, your understanding of the buyer's journey, and your adaptability to different styles and formats. Be sure to express your enthusiasm for content marketing and your commitment to measuring its impact.

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Common Interview Questions for Copywriter
Can you describe your writing process as a Copywriter?

When describing your writing process, emphasize your approach to research, outlining, drafting, and revising. Explain how you gather insights about the audience and the industry and how you utilize that information to create compelling content. It's also important to share how you incorporate feedback and measure the success of your writing.

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How do you ensure your content remains engaging and effective?

To ensure your content remains engaging and effective, discuss your strategies for understanding your target audience, such as conducting market research and analyzing content performance metrics. Talk about how you stay current with trends and incorporate SEO best practices, while also being creative and authentic in your messaging.

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What tools do you use for content creation and analysis?

Mention the specific tools and software you're familiar with, like HubSpot, Google Analytics, and social media management platforms. Highlight your proficiency in using these tools to measure content performance, track KPIs, and manage your content calendar efficiently.

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How do you handle writer's block?

Discuss your techniques for overcoming writer's block, such as changing your environment, taking breaks, brainstorming with colleagues, or utilizing prompts to inspire creativity. It's important to convey your resilience and resourcefulness in tackling challenges as a writer.

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Can you provide examples of demand gen content you've created?

Be prepared to discuss specific pieces of demand generation content you've developed in the past, such as blog posts, email campaigns, or eBooks. Highlight the results those pieces generated and the strategies you employed to engage the audience effectively.

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How do you adapt content for different platforms?

Illustrate your understanding of various platforms by explaining how you tailor your writing style, length, and format based on the audience and medium. Provide examples of how you've transformed a piece of content from a blog post into a social media snippet or email.

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What is your experience with SEO, and how do you incorporate it into your writing?

Discuss your knowledge of SEO best practices, keyword research, and how you ensure your writing is optimized for search engines. Provide examples of successful content pieces where your SEO strategies have led to increased traffic or engagement.

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How do you measure the success of your content?

Explain how you utilize analytics tools to track metrics like organic traffic, conversion rates, and engagement levels. Share your understanding of different KPIs that indicate the effectiveness of your content and how you adjust strategies based on data insights.

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Describe a time when you received critical feedback on your writing.

Share a specific example and emphasize how you approached the feedback constructively. Discuss what you learned from the experience and how it improved your writing skills or approach to content creation.

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What do you think sets ModSquad apart from other companies in terms of content creation?

Highlight ModSquad's unique approach to content creation by mentioning its commitment to quality, its diverse clientele, and its supportive remote work culture. Emphasize your alignment with the company's values and your eagerness to contribute to its mission.

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ModSquad is a global digital company offering engagement services based in America and currently has over 10,000 moderators in its network.

94 jobs
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CULTURE VALUES
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Growth & Learning
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Full-time, remote
DATE POSTED
March 14, 2025

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