Global Account Director

Introduction to Forage

At Forage, we believe that talent is evenly distributed, but opportunity is not. We want to build a world where anyone, anywhere, anytime has the opportunity to build vital career skills and industry knowledge to meaningfully advance their careers for free.

Today, millions of early career candidates explore Forage virtual experience programs and job simulations to learn more about the unique and compelling work our customers have to offer. Hundreds of firms (e.g. RedBull, Goldman Sachs, BCG, Lululemon, JPMorgan, Accenture and Electronic Arts) around the world showcase their work and career paths on Forage. Our global reach means we can make a direct impact on the world's future workforce in ways no other company can.

As a Forage Global Account Director, you will initiate, cultivate and manage customer relationships with our largest global accounts. You will serve as the main point of contact for all client needs, requirements, and commercial activities. You will be expected to foster new relationships, initiate new contracts, and maintain and grow accounts over time. You will coordinate the efforts of a diverse internal team to consult and support each account on everything from initiating new relationships to day-to-day performance to C-Suite level briefings.

This is a demanding and highly collaborative sales role requiring a passion for building strong and lasting relationships which allow our largest customers to be, and feel, successful with Forage.

Responsibilities:

Customer Focus

• Cultivate initial relationships with prospective customers and promote the spectrum of products and services Forage provides.
• Develop & execute a tailored, value-based strategy for building strong partnerships with the most strategic group of customers for our business
• Build long-lasting strong relationships with c-level and senior-level executives within large global companies.
• Exhibit business acumen and strategic thinking on a high level, with the ability to go deep into an account, and consult on and align with their global strategy.
• Exhibit deep and up-to-date knowledge of our product portfolio in order to communicate the benefits of new features and enhancements.
• Provide high-quality customer engagement activities for high level break-in, program deployment, quarterly business reviews, ROI conversations, etc.
• Build account plans for your named accounts that align with globally set strategy and identify key decision makers, regional approaches, buying processes, current investment, product utilization and new revenue opportunities.
• Negotiate and close all orders with the larger Forage global strategy in mind and provide post-contract support to ensure product delivery and satisfaction

Leadership

• Be open, collaborative, credible, and customer-focused in all communications and transactions with colleagues and clients
• Partner with and guide the efforts of our internal team to support named accounts in pre-sales and deployment to execute on agreed upon account goals, strategies and tactics for growth and then build territory and account plans for expansion.
• Coordinate and delegate a cross-functional team of subject matter experts and internal resources to support your accounts.
• Use Salesforce.com to track activities and, most importantly, accurately forecast new and expansion revenue opportunities.
• Share your successful selling strategies and lessons learned with your GAE teammates and the larger Forage team.

Industry Expertise

• Exhibit expertise and credibility in the field of talent acquisition, specifically in Emerging Talent recruitment, to generate demand throughout our prospective and existing customer base.
• Leverage executive relationships and executive sponsors to deepen Forage's relationships with clients.
• Represent both market trends and client needs to the Executive and the Product teams to ensure we are both serving current needs well and evolving our products and portfolio to identify future client needs.

Qualifications:

• Proven experience in a quota-exceeding sales role.
• Experience closing new business accounts and managing existing accounts with large global/multi-national customers, with complex organizational structures.
• Deep experience selling into Human Resources (Talent Acquisition, University/Graduate recruitment, L&D, D&I, etc.) at large multinational companies.
• Experience selling to EVPs, CXOs and end-users (in the same sales cycle) in both individual and team sales environments.
• Proven success in selling a brand new, disruptive technology.
• Excellent communication and teamwork skills.
• Demonstrated ability to generate and execute against a plan to ensure deep penetration into global accounts

Why work at Forage?

Forage is a small but dynamic team of builders who are passionate about equipping people with the skills to find their dream job. We are a global team, based in offices (and home offices) across the US, UK, and Australia.

Working in our team includes the following benefits:

• 20 days of paid vacation leave
• Company-sponsored 401(k) plan
• Top-tier medical, vision, and dental plan for you and your dependents
• Company-paid basic life insurance
• Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA (DCFSA)
• Home office setup stipend
• Flexible work schedule
• Equity compensation plan
• Access to office space in NY and SF
• Access to an employee assistance program and a professional development fund
• 18 weeks of fully paid parental leave for the primary caregiver and 8 weeks of parental leave for the non-primary caregiver
• Full paid day off to celebrate a holiday of choice
• Commuter benefits

We celebrate diversity and we want people of all backgrounds, beliefs, and experiences to join our team. Even if you feel like you only have some of the qualities outlined in a Forage job description but you still feel like you are the right person for the job, we encourage you to apply. We do not discriminate based upon gender, race, ethnicity, religion, color, age, religion, disabilities, sexual orientation, or other applicable characteristics. Employment decisions are purely based on qualifications, skills, and business needs.

You'll fit in at Forage if you're different; if you stand out from the crowd; if you have a unique perspective and you like being creative. If this sounds like you, we want to hear from you!

Colorado and New York Residents

Colorado's Equal Pay for Equal Work Act and New York City Human Rights Law requires employers to provide the salary information for positions that are located in or can be remote from the State of Colorado or located in New York State. The median salary for this position is $300k USD OTE plus equity. The final agreed-upon compensation is based on individual qualifications. Please email hiring@theforage.com for any questions.

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