Global Business Process Leader
About Us: Gore is a materials science company focused on improving lives through discovery, product innovation and rewarding careers for our Associates.
About the Industry: Saving lives and improving the quality of life for patients is at the core of everything we do. This meaningful work gives purpose to our lives and inspires us to create solutions that make a difference in the lives of others. Learn more at gore.com/products/industries
About the Role: We are looking for a Global Business Process Leader (BPL) to join our Business Process and Data (BPD) team in the Medical Products Division (MPD). This BPL is responsible for business process capability building across the division and the leadership and development of business process. The BPL will provide subject matter leadership for planning, defining, prioritizing, improving, and sustaining methodologies for end-to-end business process capture and process performance management (PPM). The BPL will provide strategic and tactical leadership to a team of Associates focused on business process identification, development, analysis, measurement, sustainment, and governance.
This position offers multiple work arrangements: on-site at a facility in Flagstaff or Phoenix, Arizona or any other US Gore facility, hybrid or fully remote work allowed in most locations within the United States, depending upon the responsibilities of the role and business needs. Working remotely will increase the expectation to travel.*
Responsibilities:
- Lead execution of all business process resources, deliverables, and timelines in alignment with Medical Products Division digital enablement strategic outcomes
- Establish and mature business process capabilities including process definition, documentation, governance, analysis, and measurement
- Partner with the Enterprise Leaders, Divisional Digital Leader, MPD Business Process Data Management Leader, MPD Data Leaders, Division Process Analysts, and Divisional business and functional leaders to implement industry best practice business process disciplines as part of the digital core initiatives
- Provide process guidance for technology deployments, strategic plans, and other initiatives, including developing intake and prioritization processes and associated documentation for business process activities
- Work with divisional stakeholders to align process improvements with organizational objectives and strategic plans / roadmaps
- Partner with the Enterprise and Divisional Process Leaders to create alignment between the enterprise and divisional process strategies while ensuring process approach is designed/sustained to meet the Division’s strategies and objectives
- Lead MPD business process analysts to develop and apply divisional process governance, ensure analysts are meeting quality standards by training on and consistently applying process principles, policies, and standards (e.g., APQC)
- Work as part of the MPD Business Process & Data leadership organization and with the Enterprise to support milestones, risks, and business process requirements, investments, resourcing, communications, and change management
- Establish target goals (value drivers, milestones, and metrics) to track improvement and identify optimal approaches for resolving issues to achieve targets. Monitor, and communicate metrics performance and trends, including problems, remediation plans, ongoing activities, and project progress updates
- Establish clear expectations of equitable and inclusive behaviors from Associates and acts immediately to appropriately address negatively impactful or unfair behavior
Required Qualifications:
- Minimum of 5 years using Business Process Management/Process Performance Management, along with data, to achieve differentiated business results
- Minimum of 3 years in people, team, and/or project leadership with a demonstrated ability to grow and develop a team of Associates
- Experience working across multiple projects and programs to identify and resolve conflicts relating to business process while understanding the broad impact of both process and data related decisions
- Experienced at taking action to solve problems and ability to identify and drive opportunities for continual improvement
- Demonstrated experience in creating and maintaining an inclusive work environment with clear understanding of equitable practices
- Knowledge of business process management (BPM)/Process Performance Management (PPM): analysis, governance, maturity, and measurement, including the utilization of business process management tools and track record of utilization of those resources to achieve business objectives
- Collaborative and consultative decision-making style with demonstrated ability to partner across organizational groups and process areas with other leaders to gain commitment, remove roadblocks and drive for common, best practice processes and solutions
- Ability to be flexible, navigate ambiguity, and deliver effective outcomes in a dynamic, fast paced, and rapidly changing environment while maintaining strategic focus and operational plan alignment
- Demonstrated ability to communicate effectively with both technical (IT) and non-technical audiences, includes the ability to convey complex concepts in a simple manner and relate to business impact and value for leadership
- Ability to travel up to 15% (expectation may increase if working remotely)
Desired Qualifications:
- Enterprise system project and program delivery experience, including experience working with global teams and external partners
- Broad knowledge of life sciences business processes and data
- Six Sigma/Lean/Continuous Improvement Fundamentals
- Remote Working Arrangements are permitted for Associates in the continental United States (US) and Canada, with appropriate approval and compliance with Gore’s remote working policies, from the country in which they are employed. For fully remote roles, the following locations are not eligible for new fully remote work arrangements: Alaska and Hawaii (for all roles), and Rhode Island (for wage/hourly roles only).
What We Offer: At Gore, we offer comprehensive, competitive rewards in the form of compensation and benefits. Among these are work-life balance and sports programs, 401(k) Plan with a gift, Associate Stock Ownership Plan, health & well-being program with full health plan, and a flexible working program. Within Gore, you will find a unique culture, diversity, equity, and inclusion initiatives, and opportunities for growth and development. Learn more at gore.com/careers
We believe in the strength of a diverse workforce and inclusive work environment. In support of our values and continued success we are proud of Associates around the world who support an inclusive work environment, strive to reflect the diversity of the communities where we operate, and ensure all Associates and external partners are treated with fairness, dignity and respect.
W. L. Gore & Associates is a global materials science company dedicated to transforming industries and improving lives. Since 1958, Gore has solved complex technical challenges in demanding environments – from outer space to the world’s highest pe...
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