Global Enablement Program Manager

At Hopin, we’re reimagining events. Our mission is simple: we exist to make the world feel closer. 

Founded in 2019, Hopin brings brands and communities together around highly interactive and engaging experiences. We believe that people should have access to the conversations, moments and ideas they care most about, no matter where they are. Through our highly scalable platform, participants are able to learn, engage, and connect from anywhere in the world. 

Hopin started as a virtual events solution but we have since meaningfully expanded our offering from virtual events to hybrid and in-person events, as well as video and workplace collaboration products. This growth has been fueled by a series of strategic acquisitions, including: Boomset - an all-in-one event management platform; Attendify - advancing Event Marketing products; StreamYard - unveiling a video production Studio; video hosting service Streamable and video technology company Jamm.

Listed as one of the 2021 Fast Company Best Workplaces for Innovators, Hopin has scaled to 800+ employees working remotely across 47 countries. Valued at $7.75B, Hopin raised a $450M Series D round of financing and is backed by top tier investors, including Arena Holdings, Altimeter Capital, Adam Street Partners, Untitled Investments, XN Capital, Andreessen Horowitz, DFJ Growth, General Catalyst, GIC, IVP, Northzone, Salesforce Ventures, Slack, Temasek and Tiger Global.

The Role: 

Hopin’s Sales Enablement Program Manager will work closely with GTM Leadership and cross-functional partners (BizOps, PMM, Legal, Finance, etc.) to create programs and initiatives that enable customer-facing teams to excel in their roles. This position will aim to ensure that our GTM teams have the required knowledge, skills, and behaviors to optimize every interaction with our customers, from the moment they are a new hire and continuing education as a Hopineer. As Hopin’s go-to-market team scales, your work will ensure that our team has the capabilities and training to succeed.

Some representative projects: new hire onboarding program, sales playbooks, and new product offering certifications.

The Responsibilities:

• Identify knowledge & skill gaps across GTM teams; determine opportunities to improve processes resulting in positive business outcomes
• Work cross-functionally with various departments to best equip the GTM team
• Optimize onboarding programs & bootcamps creating predictability, reduced ramp and enhanced hiring profiles for all revenue roles
• Build experiences to drive adoption of GTM strategies, products, processes, methodologies with measurable outcomes tied to revenue KPIs
• Project manage metric driven programs designed to increase revenue and decrease cost of sale
• Help to implement and administer certifications through onboarding and L&D programs to ensure knowledge retention and adherence to the process
• Ensure tooling & assets delivered to the field create maximum productivity
• Field ad hoc content and support requests from revenue team
• Assist on prospect & customer calls, demos and deal strategies as needed

You might be a fit if you have:

• Project management and problem solving skills 
• Interpersonal and strong organizational skills
• Strong sales acumen with sales experience
• Organized and efficient with approach to day-to-day work and programs
• Experience working in events cross-functionally with various departments
• Ability to gain the trust of reps and revenue leaders and to have a trusted voice
• Excellent presentation skills (oral and written), as well as ability to motivate, teach, empower, and inspire

Nice to have:

• Experience with tech stack like Salesforce.com, CMS (Guru, Highspot, etc), LMS, Gong
• 5+ years of experience working in a SaaS organization 
• Experience in a hyper growth environment
• Sandler or sales methodology certification 

#LI-DNP

The Offer

• Fully remote, global team
• Flexible schedules
• Laptop assigned, Mac or Dell (Windows)
• Health Insurance Support
• Parental Leave
• $1000 USD for Home-Office Set up
• $100 USD monthly remote work stipend
• $1500 USD for Learning & Development

Where and How We Hire

Being a remote company enables us to hire the best talent around the world. We can engage with you in any of our jurisdictions listed below, all you need to do is demonstrate the legal right to work and be physically present in that country. Some roles may have specific workforce location requirements which will be noted on the job description.

• Entity: Canada, Germany, UK, USA
• Employer of Record: Ireland, Spain, Portugal, Australia
• Full Time Contractor (Self Employed): Argentina, Belgium, Bulgaria, Costa Rica, Denmark, Estonia, Honduras, Hungary, Jamaica, Kenya, Lithuania, Nigeria, Poland, Romania, Sweden, Switzerland, Turkey, U.A.E., Uruguay

At Hopin, we're committed to cultivating an environment that promotes equality, diversity, and inclusion. We are a global community and we believe our unique qualities must be celebrated as they are critical to our innovation. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, neurodiversity, or otherwise. Inclusion isn't just an initiative at Hopin. We strive to embed it not just into our core values but throughout our entire ecosystem.