Operations Manager

We are Global Guardians, UK’s leading Property Guardianship Company.

We are on a mission to bring all the empty properties back to the community through property guardianship – a sustainable and affordable solution for empty buildings. We protect empty properties by placing working professionals from local communities into vacant properties. A Guardian protects the building 24/7 and brings back the community to life.

We are looking for a Facilities Manager on a permanent, full-time basis. The role will be based in Cuffley, UK and offers hybrid working.

The Facilities Manager will play a critical role in ensuring that our properties are maintained to the highest standards, safeguarding the health and safety of our guardians and clients. This position involves overseeing all maintenance, safety, and operational aspects of our property portfolio.

Responsibilities

• Supervise and coordinate all property maintenance activities, ensuring that work is completed on time, within budget, and to the highest quality standards.
• Conduct regular property inspections to identify maintenance needs, safety hazards, and compliance with health and safety regulations.
• Manage relationships with external contractors, ensuring that all service agreements are met and work is delivered to specification.
• Develop and implement preventive maintenance plans and schedules to prolong the life of facilities and reduce emergency repair needs.
• Ensure compliance with all relevant health and safety laws and regulations, conducting necessary risk assessments and developing action plans.
• Oversee the management of property expenses, budgets, and reporting to ensure financial efficacy.
• Collaborate with the Quality Manager to implement and maintain quality assurance processes related to facilities management.
• Maintain accurate records of maintenance activities, inspections, and compliance issues, reporting to senior management as required.
• Act as the first point of contact for tenant and guardian inquiries regarding facilities-related issues, working to resolve concerns swiftly and efficiently.
• Lead and train facilities staff, promoting a culture of collaboration, safety, and continuous improvement.

• Proven experience as a Facilities Manager or similar role in property management.

• Strong knowledge of property maintenance and health and safety regulations.
• Excellent organizational skills with an ability to prioritize tasks effectively.
• Proficient in using facilities management software and MS Office applications.
• Exceptional communication and interpersonal skills.
• Ability to manage multiple projects simultaneously while maintaining attention to detail.
• Solid understanding of budgeting and financial reporting.
• Strong problem-solving skills and a proactive approach to maintenance challenges.

Salary up to £50K