At Cobalt Robotics, our indoor robots work together with remote human operators to keep our customers safe. We patrol 24x7 to help prevent break-ins, detect massive leaks and give our customers visibility over their space, their assets, and their data.
Cobalt's team is comprised of renowned technologists and security professionals, and backed by world-class investors such as Sequoia, Bloomberg Beta, and Coatue. In 2019, Cobalt was recognized as one of the Best Places to Work by the Silicon Valley Business Journal and the San Francisco Business Times.
We’re looking for people who want to make an impact with us and help build a company that is known for its excellence in engineering, passion for progress, and dedication to customers.
About the role: The DoorDash Customer Security Associate will be situated with DoorDash’s Workplace Services team, primarily focused on guest management, badge policy enforcement, site surveillance, and reporting. The ideal candidate has superior customer interaction skills, strong attention to detail, and a mindset toward workplace safety, security, and satisfaction.
This position is on-site at one of our client locations in Tempe, AZ
Position Description
Global Security Agent (GSA), Global Security and Safety Operations
Minimum Requirements:
BA and/or relevant technical certifications
At least 3+ years security and incident management experience
Exceptional oral communication skills and ability to speak with clarity, empathy, and calmness in emergency situationsInternational work and travel experience
Responsibilities:
MONITOR:
Ensure physical security of premises through badging, video and robot surveillance and alarm monitoring
Conduct real-time monitoring of designated locations
ALERT:
Operate emergency mass notification system
Notify management, external partners, and travelers of known, likely and suspected threats and hazards
Deliver pre-travel security and safety briefings and training
RESPOND:
Act as incident commander to resolve emergency incidents through communication with and response through external company resources
Deliver accurate information in a timely manner to external or internal personnel and entities as required by policy during incidents
Establish contact with personnel in need of emergency assistance
Exercise sound judgment to prioritize events, service requests and inquiries according to their importance
Salary: $70,000
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.