Hospice Sales Consultant

As a Hospice Sales Consultant at Good Shepherd Hospice, your responsibilities will include promoting hospice education in the community, conducting in-services for healthcare professionals, and maintaining strong relationships with local hospitals, clinics, and churches. You will also engage in strategic networking, competitive analysis, and ensure a high call average to grow your territory effectively.

To be considered for the Hospice Sales Consultant position at Good Shepherd Hospice, candidates should possess progressive sales experience, preferably in healthcare, along with a deep commitment to the hospice philosophy. Basic computer skills with tools like Microsoft Word and Excel are also necessary, and previous hospice experience is required to succeed in this role.

Success as a Hospice Sales Consultant with Good Shepherd Hospice hinges on strong organizational and customer service skills, along with excellent public speaking abilities. Being able to self-manage, strategically follow up on leads, and maintain confidentiality of patient information are crucial for this role too.

Good Shepherd Hospice is dedicated to fostering professional growth for their Hospice Sales Consultants. This includes opportunities for coaching ride-alongs, attending offsite training events, and participating in weekly sales meetings, all designed to help you exceed your career goals and enhance your skills in the field.

A typical day for a Hospice Sales Consultant at Good Shepherd Hospice includes a mix of community outreach, whether through meetings with local healthcare providers, networking events, or presentations at civic groups. Daily travel is also part of the role, as you will manage your defined territory while aiming for consistent goal achievement.

When answering this question, it’s important to express your passion for helping families during difficult times. Discuss how you believe hospice care is a vital service that brings comfort and peace, and share specific experiences that have drawn you to this field.

In your response, emphasize the importance of trust and mutual respect. Discuss techniques such as maintaining regular communication, attending industry events, and providing value to professionals by sharing relevant resources and information regarding hospice care.

Highlight your previous roles and your sales achievements within the healthcare field. Focus on specific strategies you've used to meet or exceed targets, and illustrate your understanding of the unique challenges involved in selling healthcare services, especially hospice services.

Discuss multi-faceted strategies including community education initiatives, collaboration with local hospitals, and networking with churches and civic organizations. Emphasize the importance of understanding community needs and tailoring your approach accordingly.

Explain your process for handling objections calmly and empathetically. Share examples of how you listen actively, address concerns respectfully, and provide information that helps clients understand the benefits of hospice services.

Discuss metrics such as the number of new contracts initiated, census growth, and referral rates. Emphasize that tracking these metrics helps you identify areas for improvement and adjust your strategies to achieve better results.

Highlight your commitment to adhering to HIPAA regulations and other compliance standards. Share specific practices you employ, such as keeping patient information confidential and ensuring all communications are secure and appropriately managed.

When responding, you might mention the patient-centered approach of hospice care, emphasizing compassion, dignity, and quality of life. Discuss how this principle guides your work and interactions with families and healthcare providers.

Share your organizational methods, such as using scheduling tools or CRM systems to keep track of contacts and follow-ups. Discuss how you assess urgency and impact in selecting what to focus on each day.

Highlight how public speaking is essential for presenting information about hospice care to various groups such as churches and healthcare facilities. Explain how confidently communicating complex topics helps in educating the community and building relationships.