Senior UX Designer, Customer Engagement, High Touch Support

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 6 years of interaction design experience in product design or UX design.
  
• 1 year of experience researching enterprise tooling products.
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Preferred qualifications:

• Master's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
  
• 8 years of experience in product design or UX.
  
• 3 years of experience working in a cross-functional organization.
• 2 years of experience leading design projects.
  
• 1 year of experience working with executive leaders.
  
• 1 year of experience researching AI products.

About the job:

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Google’s Interaction Designers take complex tasks and make them intuitive and easy-to-use for billions of people around the globe. Throughout the design process—from creating user flows and wireframes to building user interface mockups and prototypes—you’ll envision how people will experience our products, and bring that vision to life in a way that feels inspired, refined, and even magical.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As an Interaction Designer, you’ll rely on user-centered design methods to craft industry-leading user experiences—from concept to execution. Like all of our UX jobs, you’ll collaborate with your design partners to leverage and evolve the Google design language to build beautiful, innovative, inspired products that people love to use.

Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We’re made up of multiple teams, building Google’s Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale.

The US base salary range for this full-time position is $151,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities:

• Collaborate with product managers, engineers, and cross-functional stakeholders to understand requirements, and provide solutions.
  
• Communicate the user experience at various stages of the design process with wireframes, flow diagrams, storyboards, mockups, or high fidelity prototypes.
  
• Integrate user feedback and business requirements into ongoing product experience updates.
• Advocate for the prioritization of design centered changes, refinements, and improvements.