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Customer Success Manager APAC (Remote, Singapore)
Join Grafana Labs as a Customer Success Manager to drive product adoption and maximize customer value with Grafana. Work closely with customers to ensure a healthy partnership and success using Grafana's products.
Skills
- Technical experience with Open Source technologies
- Customer portfolio management
- Remote work experience
- Strong communication skills
- Project management skills
Responsibilities
- Drive product adoption to ensure customer success and renewal
- Partner with sales team to develop account plans
- Manage post-sales experience
- Document customer success stories
- Conduct meetings to drive results and retention
- Communicate with customers and internal teams
- Drive expansion revenue opportunities
Benefits
- OTE compensation range of 155,000 - 186,000 SGD
- Equity and bonus opportunities
- Other benefits listed on the careers page
To read the complete job description, please click on the ‘Apply’ button
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By
Grafana Labs
Grafana Labs is the company behind Grafana, Loki, Mimir and Tempo, the leading open source software for visualizing operational data.
136 jobs
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BADGES 
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Mental Health Resources
Learning & Development
Flex-Friendly
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$111,300/yr - $133,460/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 27, 2024
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