Join Grafana Labs as a Customer Success Manager to drive product adoption and maximize customer value with Grafana. Work closely with customers to ensure a healthy partnership and success using Grafana's products.
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Skills
Technical experience with Open Source technologies
Customer portfolio management
Remote work experience
Strong communication skills
Project management skills
Responsibilities
Drive product adoption to ensure customer success and renewal
Partner with sales team to develop account plans
Manage post-sales experience
Document customer success stories
Conduct meetings to drive results and retention
Communicate with customers and internal teams
Drive expansion revenue opportunities
Benefits
OTE compensation range of 155,000 - 186,000 SGD
Equity and bonus opportunities
Other benefits listed on the careers page
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