Grafana Labs is seeking an Observability Architect to help redefine post sales technical partnership and enhance customer experience. This role involves driving transformation in the Customer Experience organization.
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Skills
Kubernetes deployment and operations
Observability solutions understanding
Problem-solving and analytical skills
Communication and interpersonal skills
Responsibilities
Serve as the primary technical point of contact for clients
Design the observability maturity journey of customers
Provide expert-level troubleshooting and guidance
Conduct regular technical reviews and health checks
Collaborate with clients to develop technical roadmaps
Assist in delivering PS engagements
Conduct training sessions and workshops
Education
Bachelor’s degree in Computer Science or related field
Benefits
Equity
Bonus
Other benefits as listed on careers page
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