Onboarding Solutions Architect (Remote, United Kingdom)
Grafana Labs is creating an Onboarding Solutions Architect team and is looking for technical experts to join the Professional Services team. The focus is on helping customers realize value in the first 90 days after purchase.
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Skills
Kubernetes expertise
Linux system administration
Cloud Platforms experience (AWS, GCP, Azure)
Strong communication skills
Project management experience
Responsibilities
Provision licenses for new customers
Directly implement Grafana functionality during customer onboarding
Be responsible for full activation within 90 days
Collaborate with teams to ensure seamless knowledge transfer
Teach training sessions
Document and share customer success stories
Maintain a high level of professionalism and technical acumen
Education
Relevant technical degree or equivalent experience
Benefits
Equity
Bonus (if applicable)
Work-life balance initiatives
Diversity and inclusion programs
To read the complete job description, please click on the ‘Apply’ button