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Job details

Onboarding Solutions Architect (Remote, United Kingdom)

Grafana Labs is creating an Onboarding Solutions Architect team and is looking for technical experts to join the Professional Services team. The focus is on helping customers realize value in the first 90 days after purchase.

Skills

  • Kubernetes expertise
  • Linux system administration
  • Cloud Platforms experience (AWS, GCP, Azure)
  • Strong communication skills
  • Project management experience

Responsibilities

  • Provision licenses for new customers
  • Directly implement Grafana functionality during customer onboarding
  • Be responsible for full activation within 90 days
  • Collaborate with teams to ensure seamless knowledge transfer
  • Teach training sessions
  • Document and share customer success stories
  • Maintain a high level of professionalism and technical acumen

Education

  • Relevant technical degree or equivalent experience

Benefits

  • Equity
  • Bonus (if applicable)
  • Work-life balance initiatives
  • Diversity and inclusion programs
To read the complete job description, please click on the ‘Apply’ button
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CEO of Grafana Labs
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Raj Dutt
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Grafana Labs is the company behind Grafana, Loki, Mimir and Tempo, the leading open source software for visualizing operational data.

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BADGES
Badge Diversity ChampionBadge Flexible CultureBadge Future MakerBadge Innovator
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Mental Health Resources
Learning & Development
Flex-Friendly
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$73,241/yr - $87,890/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 30, 2024

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