Grafana Labs is seeking a Senior Engagement Manager to drive successful business outcomes for customers in the observability space through effective project leadership and cross-functional collaboration.
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Skills
Engagement Management
Project Management
Critical Thinking
Business Acumen
CRM systems
Responsibilities
Manage a diverse portfolio of customer projects
Lead the planning, execution, and delivery of customer projects
Coordinate cross-functional teams to deliver projects on time
Monitor project progress, manage risks, and resolve issues
Prepare and present regular project status reports
Facilitate regular team meetings for project success
Analyze customer feedback and data for improvements
Education
Bachelor's degree or equivalent experience
Certification in Project Management is a plus
Benefits
Equity
Bonus (if applicable)
Work in a diverse and inclusive environment
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