Software Engineer - Platform Productivity (Remote, Canada)

As a Software Engineer - Platform Productivity at Grafana Labs, your primary responsibilities include developing and maintaining the Internal Engineering Platform. You'll manage CI/CD processes, facilitate deployment automation, and collaborate with diverse internal teams to support their requirements. Additionally, you'll take part in an on-call rotation to ensure the reliability of the platform.

To qualify for the Software Engineer - Platform Productivity role at Grafana Labs, candidates should possess engineering or software development experience, ideally within a Platform group. Familiarity with cloud environments and Kubernetes administration is a plus. Experience with Infrastructure as Code tools such as Terraform or Crossplane will also be beneficial.

In the Software Engineer - Platform Productivity role at Grafana Labs, you will primarily work with Go for software development, alongside Kubernetes and Docker for container orchestration. The team values flexibility, so being open to utilizing various tools—including Shell script and Infrastructure as Code—is essential for tackling the tasks at hand.

At Grafana Labs, collaboration is at the heart of our culture for the Software Engineer - Platform Productivity position. The team operates on consensus, ensures open communication, and fosters a respectful environment for idea sharing. This means every engineer gets a chance to contribute to discussions, shaping the direction of projects collectively.

Absolutely! Grafana Labs is committed to nurturing the growth of its team members in the Software Engineer - Platform Productivity role. There’s ample opportunity for learning and development, with experienced teammates willing to share their knowledge, making it an excellent environment for your career advancement.

When answering this question, highlight specific examples of CI/CD processes you've implemented or managed. Discuss tools you are familiar with, any challenges you've faced, and how you’ve optimized the release cadence within engineering teams.

To tackle this question, talk about the tools and methodologies you employ, such as automated testing, performance monitoring, and feedback loops. Demonstrating your thorough approach to reliability and performance metrics will resonate well with the interviewers.

It's helpful to emphasize your prioritization methods, whether it's based on project deadlines, team needs, or system health. Mention any frameworks or tools you use to manage your workload effectively.

In your response, provide a detailed account of a specific technical issue. Talk through your analysis process, the steps you took to resolve it, and what you learned from the experience which could translate into better practices in future scenarios.

Highlight the tools you utilize for communication and collaboration, such as Slack, Zoom, or project management systems. Discuss your mindset around clear documentation and regular check-ins to maintain team alignment.

Detail your familiarity with Kubernetes, including how you've implemented solutions, managed clusters, and integrated it within CI/CD pipelines. If you have worked with tools like Helm or Tanka, be sure to mention these as well.

Provide examples of using Infrastructure as Code practices to automate environment provisioning and management. Discuss the tools you've used such as Terraform, and how they improved deployment strategy.

Discuss the importance of observability in understanding software performance and reliability. Share how you've implemented observability systems and how they ultimately inform better application development decisions.

It's essential to approach this question by demonstrating your ability to listen, seek common ground, and contribute to a collaborative resolution. Share a specific instance if possible, illustrating your positive conflict resolution skills.

Share what aspects of software engineering invigorate you, whether it's tackling challenging problems, collaborating with teammates, or the opportunity for continuous learning and growth. Ensure your passion and drive come through in your response.