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Business Development Representative (USA Remote)

The Company 

Serving the People Who Serve the People 


Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.  


Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. 

Want to know more? See more of what we do here.  


Due to Granicus’ continued growth, the Business Development Team is seeking new team members who will work to identify potential customers, further our partnerships with existing clients and increase the adoption of modern government technology throughout the country.


The Business Development Representative is responsible for prospecting, qualifying, and generating new sales opportunities to help support the Federal, State and Local Sales teams. They will partner with Sales Executives to set up discovery meetings and opportunities with key decision makers in the government. These opportunities will be generated through qualifying inbound marketing campaign leads and strategic outbound communication. This role is for a highly-motivated, ambitious, and results driven individual.


Through strategic partnerships with members of the Sales and Marketing Teams, Business Development Representatives will be exposed to a variety of roles and experiences. This will help develop the skills and business acumen needed to become a top-tier sales professional in the GovTech sector and build a successful career.


What your impact will look like here
  • Develop new business via phone and email to educate and introduce the prospect to the Granicus platform
  • Conduct initial qualification and discover prospect's current environment, pain points, and potential projects
  • Identify appropriate key buying influencers within the target market and their established budget and timeline  
  • Follow up with inbound marketing leads and outbound prospects through a strategic outreach plan to generate additional interest in Granicus and qualify for a potential opportunity
  • Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel
  • Collaborate with account executives to create strategic territory plans and develop and grow the sales pipeline to consistently meet quarterly revenue goals
  • Use Salesforce CRM to properly track all sales activities and manage contact/lead data for accuracy
  • Analyze sales pipeline reports and dashboards
  • Granicus is a remote first company (this isn’t temporary). While we have virtual teams, you have the option for in-office work should you be located near one of our hubs.


You will love this job if you have
  • You have excellent written and oral communication skills in English
  • You have work and/ or internships experience in sales or marketing, or a degree in business, communications, or another related field
  • You have 1+ year of relevant work experience
  • You can meet and/or exceed set sales and activity metrics
  • You can build strong client relationships
  • You have excellent written and oral communication skills
  • You have effective problem solving, time management, and organizational skills
  • You are proficient in MS Office products
  • Experience with Salesforce or another CRM Software preferred


The Team
  • We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.


The Culture
  • At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include – 
  • Employee Resource Groups to encourage diverse voices
  • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs. 
  • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
  • We bring in special guests from time to time to discuss issues that impact our employee population 


The Impact
  • We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.


Potential base salary. Does not include bonus OR commission and benefits.

COMPENSATION: $50,000 USD + commission + benefits

 


Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 


 

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 


Security and Privacy Requirements

-     Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

-     Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.


The Culture

- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be

a part of our journey.

- A few culture highlights include – Employee Resource Groups to encourage diverse voices

- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and

sometimes difficult issues ranging from mental health to work-life balance and current affairs. 

- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee

population 


The Impact

- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.


The Benefits 


At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.


- Flexible Time Off

- Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance

- 401(k) plan with matching contribution

- Paid Parental Leave

- Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance

- Group legal coverage 

- And more!


 

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law. 

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CEO of Granicus
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What You Should Know About Business Development Representative (USA Remote), Granicus

If you’re looking for a dynamic opportunity as a Business Development Representative at Granicus, you've come to the right place! As part of a forward-thinking team that's leading the charge in the GovTech industry, you'll have the chance to make a real difference by helping governments connect with their communities. Granicus has a strong reputation, consistently ranked among the GovTech 100, and we take pride in our impact on over 5,500 federal, state, and local agencies. In this role, you’ll be the first point of contact, reaching out to potential customers and cultivating relationships that propel technology adoption within the government sector. Your mission? To qualify leads, set up discovery meetings, and drive new sales opportunities, all while working remotely from the comforts of your home. We’re on the lookout for passionate individuals with a knack for communication, a proactive approach to problem-solving, and a genuine interest in government technology. With your efforts, you'll not only meet but exceed sales metrics while collaborating closely with our dedicated Sales and Marketing Teams. Here at Granicus, we know that every connection you make helps improve community services across the globe, and we want you to be a part of that impactful journey! Together, we can transform the interactions between government and its constituents, making it easier for everyone to access essential services. Ready to jump in and explore endless growth opportunities at Granicus? We're excited to welcome you on board and support your path to becoming a top-tier sales professional in the GovTech sector.

Frequently Asked Questions (FAQs) for Business Development Representative (USA Remote) Role at Granicus
What does a Business Development Representative at Granicus do?

As a Business Development Representative at Granicus, your primary focus will be to prospect and qualify new sales opportunities, engaging with government clients to introduce them to our technology solutions. You’ll conduct initial qualification, uncovering pain points and potential projects that align with our offerings while collaborating with Sales Executives.

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What qualifications do I need to apply for the Business Development Representative role at Granicus?

To apply for the Business Development Representative position at Granicus, you should ideally have strong communication skills, experience in sales or marketing, and a year of relevant work experience. While a degree in business or communications can be beneficial, it's not mandatory, as we value diverse experiences and backgrounds.

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What is the work environment like for a Business Development Representative at Granicus?

Granicus operates as a remote-first company, meaning you'll have the flexibility to work from home while being part of a globally distributed team. This inclusive and transparent culture emphasizes collaboration and support across various time zones, ensuring that all team members feel connected.

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How does Granicus support career growth for Business Development Representatives?

At Granicus, we emphasize professional development. As a Business Development Representative, you will have the opportunity to collaborate closely with Sales and Marketing Teams, gaining valuable insights and skills that can pave the way for progression within the GovTech sector and beyond.

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What tools and technologies will I use as a Business Development Representative at Granicus?

In your role as Business Development Representative, you'll predominantly use Salesforce CRM to track sales activities, manage contacts, and analyze sales pipeline reports. Familiarity with MS Office and other communication tools will also be essential for effective outreach and collaboration.

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What benefits does Granicus offer to its Business Development Representatives?

Granicus offers a competitive benefits package that includes flexible time off, comprehensive health insurance, a 401(k) plan with matching contributions, and more. We prioritize our employees' well-being and aim to provide a supportive environment for all.

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How does Granicus foster a positive company culture for its employees?

Granicus nurtures a positive company culture by promoting transparency, inclusivity, and engagement. Initiatives like Employee Resource Groups and 'Coffee with Mark' sessions allow employees to discuss important topics and share their voices, enhancing overall workplace satisfaction.

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Common Interview Questions for Business Development Representative (USA Remote)
Can you describe your experience in sales or customer relationships related to the Business Development Representative role?

When answering this question, provide specific examples of your past experiences in sales or customer engagement. Highlight how you were able to identify client needs and successfully connect them with the solutions you provided, all while demonstrating effective communication skills.

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How do you prioritize leads and manage your time as a Business Development Representative?

Employ organization skills when addressing this question. Discuss techniques you utilize to track and prioritize potential leads, emphasizing any tools you've used, such as CRM systems. Also, mention your strategies for balancing follow-ups with new outreach efforts effectively.

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What strategies would you employ to educate prospects about Granicus's technology solutions?

In your response, elaborate on your approach to educating prospects, including conducting thorough research on the prospect's needs, leveraging data to provide insights, and tailoring discussions to address their specific pain points. Your aim should be to establish trust and credibility.

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How do you handle objections from potential clients?

Discuss the importance of listening carefully to objections and addressing concerns with tailored solutions. Highlight your ability to empathize with clients, clarify misconceptions, and provide additional information that resonates with their specific needs.

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Can you share an example of when you exceeded sales targets in your previous roles?

Provide a tangible example of a time when you not only met but exceeded sales targets, explaining the strategies and efforts you employed to achieve that success. Focus on metrics, and don’t forget to mention how your actions benefited the company or team.

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What do you know about Granicus and its impact on the GovTech industry?

Demonstrate your knowledge of Granicus and its pivotal role in connecting governments with constituents. Discuss specific products and solutions, emphasizing how they improve communication and services for millions of people, and express enthusiasm for contributing to this mission.

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How do you remain motivated in a remote work environment?

Share personal strategies you implement to maintain motivation, such as goal-setting, creating a structured daily routine, or engaging in virtual team-building activities. Discuss your proactive approach toward communication with teams to foster a sense of belonging.

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What makes a successful Business Development Representative at Granicus?

Discuss qualities such as strong communication skills, resilience, and the ability to build lasting client relationships. Emphasize the importance of being goal-oriented, adaptable, and having a deep understanding of the GovTech landscape.

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How do you ensure your communications are clear and effective in a virtual setting?

In your response, emphasize the importance of clarity in your email and call communications. Discuss techniques for making sure key points are articulated upfront and questions are invited, ensuring productive discussions with prospects.

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Can you explain your familiarity with Salesforce or other CRM systems?

When answering, mention any specific experiences you have had with Salesforce or similar CRM tools. Discuss how you’ve utilized these systems to track leads, manage sales activities, and analyze performance metrics to optimize your outreach strategies.

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Granicus is a leading provider of a platform of solutions that make digital government possible to more than 6,000 government agencies, including 850 state departments across the U.S., U.K., Australia, New Zealand, and Canada.

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Full-time, remote
DATE POSTED
November 27, 2024

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