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Job details

Operational Training Specialist

The Operational Training Specialist will manage key projects to drive operational excellence, develop SOPs and training materials, and provide support to retail field teams.

Skills

  • Strong understanding of retail processes
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving skills
  • Ability to work independently and prioritize tasks
  • Build constructive relationships with business partners
  • Highly professional with a sense of urgency
  • Adaptable and thrives in a fast-paced environment
  • Exceptional organizational and time management skills

Responsibilities

  • Serve as subject matter expert for retail operations programs and processes
  • Develop and maintain job aids, SOPs, and playbooks
  • Collaborate with SMEs to gather information and validate procedures
  • Analyze processes for continuous improvement
  • Design and deliver training programs for store teams
  • Resolve retail operational challenges and provide guidance to store managers
  • Develop cross-functional relationships to support retail initiatives
  • May be assigned other related duties

Education

  • Bachelor's degree preferred, or equivalent work experience

Benefits

    To read the complete job description, please click on the ‘Apply’ button
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    FUNDING
    DEPARTMENTS
    SENIORITY LEVEL REQUIREMENT
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    EMPLOYMENT TYPE
    Full-time, on-site
    DATE POSTED
    June 2, 2024

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