Greenlight Guru is a leader in the medical device SaaS sector looking for a passionate Customer Support Specialist to enhance the customer experience and support EU clients.
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Skills
Organizational skills
Effective communication
Tech-savvy with SaaS tools
Team collaboration
Responsibilities
Respond to inbound support tickets and emails
Provide multi-channel support to customers
Escalate issues to appropriate teams
Build strong relationships with clients
Participate in testing new features
Benefits
Inclusive work culture
Remote work flexibility
Professional growth opportunities
To read the complete job description, please click on the ‘Apply’ button
Founded in 2013, Greenlight Guru is a computer software company that designs quality management software specifically for the medical device industry. Greenlight Guru is located out of Indianapolis, Indiana.