Job details

Customer Support Specialist

Greenlight Guru is a leader in the medical device SaaS sector looking for a passionate Customer Support Specialist to enhance the customer experience and support EU clients.

Skills

Organizational skills
Effective communication
Tech-savvy with SaaS tools
Team collaboration

Responsibilities

Respond to inbound support tickets and emails
Provide multi-channel support to customers
Escalate issues to appropriate teams
Build strong relationships with clients
Participate in testing new features

Benefits

Inclusive work culture
Remote work flexibility
Professional growth opportunities

To read the complete job description, please click on the ‘Apply’ button

By Greenlight Guru

Founded in 2013, Greenlight Guru is a computer software company that designs quality management software specifically for the medical device industry. Greenlight Guru is located out of Indianapolis, Indiana.

3 jobs

MATCH

Calculating your matching score...

FUNDING

Growth

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Information Technology

TEAM SIZE