Head of Field Engineering

Who We Are

At Gretel, our mission is to build the world’s best developer platform for synthetic data.  Gretel provides and fine tunes AI models to generate synthetic data that preserves privacy and maintains accuracy to the original data.  Our platform solves the data bottleneck problem for developers, data scientists, and AI/ML researchers.

We’re a highly collaborative remote company with employees across the US, Canada, EMEA and LATAM. Our innovative and transparent culture offers employees the autonomy, tools, and trust to act like owners, and we're looking for a Head of Field Engineering to join our mission and build a new team at Gretel to enable growth for scale!

The Impact You’ll Have

You are the build and change capability of the Gretel go-to-market team and will be deployed towards the end of the sales cycle. You will collaborate with the sales and pre-sales resources to deliver the value the customer expects and ensure value creation of Gretel’s product(s) long-term. 

As the Head of Field Engineering, you'll work side-by-side with our account executives, applied science, product, and engineering teams to add value to our customers’ most complex data challenges. You will drive the design, build, and technical implementation of Gretel’s solutions, collaborating closely with the customer to understand their data challenges and deliver tailored solutions from paid pilots to years-long deals.

This is a new team at Gretel. You’ll partner with cross-functional stakeholders to hire a geographically distributed team, and drive impact for our customers. Your technical experience and depth with machine learning, data engineering, and MLOps deployments will be your superpower. You’ll also be responsible for providing developmental feedback and growth opportunities for members of your team. 

Responsibilities

• Lead and support customers through pilot implementations, ensuring the successful deployment of solutions tailored to meet their specific business use cases.

• Partner with our account executives (sales reps) and prospects/customers directly to align Cloud infrastructure, data pipeline, and ML requirements to inform the design, build, and deployment of the technical customized solution (paid pilot or deal).

• Work closely with cross-functional teams, including product, applied science, sales, and marketing to drive alignment on product roadmap, feature development, and go-to-market strategies.

• Be the voice of the customer: proactively identify opportunities in our product based on trends identified across customer needs, and build solutions to address these emerging patterns.

• Hire and manage a team of field ML engineers, providing guidance, mentorship, and support to ensure the successful execution of projects and customer deliverables.

Requirements

• Bachelor's or Master's degree in Computer Science, Data Science, Engineering, or a related field. PhD preferred.

• Strong technical expertise in data engineering, Cloud infrastructure, machine learning, and deployment, with hands-on experience in developing and implementing enterprise-scale solutions.

• Proven experience in a leadership role, managing technical teams and delivering complex solutions in the field of data engineering or machine learning.

• Demonstrated ability to effectively engage with enterprise customers, understand their business needs, and deliver tailored technical solutions to address their challenges.

• Excellent communication and interpersonal skills, with the ability to communicate complex technical concepts to both technical and non-technical stakeholders.

• Fluency in Python, utilizing Colab or Jupyter notebooks, and working with open-source libraries.

• Experience with deploying a machine learning solution, working with containers and related tooling (Kubernetes, Helm, Kubecutl) on AWS, Azure, and GCP.

• Willingness to travel occasionally (up to 20%) for customer meetings, conferences, and industry events as needed. 

We think the best ideas come from the blending of diverse perspectives and experiences, which will lead to a stronger company and advancements in technologies.  We hire individuals whose peers call them subject matter experts, whose curiosity draws them to new edges of their field and who like to laugh.  We are deeply collaborative, apolitical and mission-oriented.

Gretel is an equal opportunity employer. Individuals seeking employment and employees at Gretel are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. 

Accommodations: We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Compensation

Employee compensation will be determined based on interview performance, level of experience, specialization of skills, and market rate. During the offer discussion, your recruiter will review the finalized base salary, commission/bonus (for applicable roles), benefits and perks (additional information available on our career site), and stock options as they’ll be reflected in the offer letter. 

Employees hired in the U.S. and Canada can expect the below information to reflect a reasonable estimate of the salary offered for this role. Salary ranges are updated regularly using premium market data. (Please note: it is unusual for new hires to receive a base salary at the top of the range. Additionally, the value of Gretel.ai’s stock options is not included in the salary bands and may represent a significant portion of your compensation.)

The annual salary range for this role is $220,000 - $250,000 USD, plus variable incentives such as commissions, bonuses, and stock options.