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Maintenance Technician - Waterline

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This position performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.

JOB DESCRIPTION

 Essential Responsibilities:
1. Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. 

2. Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. 

3. Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs. 

4. Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked. 

5. Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed. 

6. Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. 


 Other Responsibilities: 
1. Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately. 

2. May periodically inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. 

Service Technician 

3. Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management. 

Required Licenses or Certifications:
•    Incumbents must have EPA certifications Type 1 and II or Universal for refrigerant recycling. (Applies to Certified Service Technicians.)
•    Incumbents must have all certifications as required by State and Local jurisdictions. (Applies to all Service Technicians.)
•    Incumbents must have valid driver’s license to operate a golf cart on property.

#LI-EM

The hourly range for this role is $22.00 - $25.50

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

  • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

  • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

  • 401(k) with Company Match up to 6% of pay after 6 months of service.

  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

  • Employee Assistance Program.

  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

  • Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

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CEO of Greystar
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Bob Faith
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Average salary estimate

$49400 / YEARLY (est.)
min
max
$45760K
$53040K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Maintenance Technician - Waterline, Greystar

The Maintenance Technician - Waterline at Greystar in beautiful Portland, OR is an essential role for keeping our community vibrant and welcoming. This position is all about making sure the property shines, both inside and out! As a Maintenance Technician, you will be the go-to person for addressing maintenance requests, diagnosing issues, and ensuring that apartments are move-in ready. Imagine the satisfaction that comes from troubleshooting problems and making repairs that enhance the living experience of our residents. You will be responsible for everything from completing work orders and pre-move-out inspections to maintaining common areas and assisting with grounds upkeep. Your attention to detail will shine through as you track inventory, support cost-effective repairs rather than replacements, and ensure a safe environment by adhering to safety policies. Additionally, you will help maintain our beautiful properties by tackling cleaning and touch-up tasks, making sure we present a pristine living environment. Greystar offers a competitive hourly rate, along with many benefits including generous paid time off, health insurance, a 401(k) match, and even a 6-week paid sabbatical after 10 years! This is an exciting opportunity to be part of a leading global real estate company committed to providing world-class service, where your work truly makes a difference in people's lives.

Frequently Asked Questions (FAQs) for Maintenance Technician - Waterline Role at Greystar
What are the essential responsibilities of a Maintenance Technician at Greystar?

As a Maintenance Technician at Greystar, you'll handle a variety of responsibilities, including completing work orders from resident service requests, performing preventative maintenance on properties, and preparing vacant apartments for leasing. You will also assist in maintaining the cleanliness of grounds and common areas and keep track of inventory and supplies.

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What qualifications does a Maintenance Technician need to have at Greystar?

To thrive as a Maintenance Technician - Waterline at Greystar, candidates should possess EPA certifications Type 1 and II or Universal for refrigerant recycling, along with any other state and local certifications as required. Additionally, a valid driver’s license is necessary to operate equipment on property.

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How does Greystar support the professional development of Maintenance Technicians?

Greystar prioritizes the growth and development of its employees, including Maintenance Technicians. Through comprehensive training programs focusing on safety and technical skills, along with opportunities for advancement within the company, Greystar encourages its team members to enhance their careers while contributing to exceptional property management.

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Is maintenance work at Greystar physically demanding for Technicians?

Yes, the role of a Maintenance Technician at Greystar can be physically demanding as it involves lifting, climbing, and operating equipment. Candidates should be prepared for a variety of tasks that require physical stamina and the ability to handle maintenance tasks efficiently.

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What work environment can Maintenance Technicians expect at Greystar?

Maintenance Technicians at Greystar work in a supportive team environment where collaboration and communication are key. The role involves working on-site, conducting inspections, and ensuring property maintenance standards are met, fostering a culture of teamwork and shared responsibility.

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Common Interview Questions for Maintenance Technician - Waterline
Can you describe your experience with handling maintenance requests?

When answering this question, provide specific examples of how you prioritized and resolved multiple requests while ensuring quality service delivery. Mention any systems or software you used to track and manage work orders efficiently.

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How would you approach a job that requires immediate attention and you have other priorities?

Emphasize your ability to assess the urgency of tasks. Explain how you prioritize based on severity, resident needs, and safety, while also communicating effectively with your team and management about the situation.

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What safety protocols do you follow when performing maintenance tasks?

Discuss your understanding of OSHA guidelines and other safety protocols relevant to repair and maintenance work. Provide examples of how you have implemented these practices in your previous roles to ensure a safe working environment.

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How do you stay organized when managing multiple maintenance tasks?

Describe your organizational methods, such as using checklists or software tools to track requests and inventory. Mention how this organization helps you meet deadlines and maintain high standards of service.

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What troubleshooting steps do you take when diagnosing a maintenance issue?

Discuss your systematic approach to troubleshooting, including initial assessment, isolating the problem, and testing solutions. Providing an example of a past diagnostic challenge can enhance your response.

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How do you handle conflicts with residents regarding maintenance issues?

Emphasize your communication and interpersonal skills. Explain how you listen to resident concerns, explain your plan of action, and ensure they feel heard and valued throughout the resolution process.

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What tools are you familiar with for property maintenance?

List essential tools you are proficient with, showcasing your experience and technical knowledge. Mention your ability to maintain tools properly, enhancing your reliability in the Technician role.

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Describe a time when you had to work as part of a team to complete a project.

Use the STAR method to discuss a specific example where teamwork was essential. Highlight your contributions while also recognizing the team’s collective effort and success.

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How do you ensure quality in your repair work?

Explain your commitment to quality by discussing steps you take to double-check your work and follow up on repairs. Mention any relevant quality assurance processes you adhere to.

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Why do you want to work for Greystar as a Maintenance Technician?

Convey enthusiasm for the company's values and commitment to service. Discuss how Greystar's reputation in the real estate industry aligns with your career goals and your desire to contribute to a positive living experience for residents.

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Greystar was founded in 1993 with just under 9,000 unites under management and has grown to be the Global Leader in Rental Housing by: - Providing industry-leading services for institutional owners and investors globally. - Establishing a las...

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Full-time, on-site
DATE POSTED
April 19, 2025

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