Responsibilities

We are looking for a Group Product Manager, Personalization and Community. In this role, you will be responsible for:

• Lead our efforts in creating the largest Automation Community

• Ensure that we have the right content in the right places to help users find, explore, and create automations

• Own and define the Content & Experience roadmap in collaboration with teammates to help our customers engage with our curated collection of automations

• Explore and develop user experiences that increase engagement and community, leveraging the Workato community recipes

• Define key metrics and outcomes, translate them into qualitative objectives and quantitative goals

• Assess opportunities to add high-quality, curated automations into our community in collaboration with Marketing

• Manage and be accountable for Product Management of Automation Community, and ensure alignment and drive collaboration with other teams

• Drive the overall content product roadmap primarily focused on end-to-end experiences, content creation, and user acquisition

• Contribute to the strategy development process through the proactive contribution of well-developed opportunities and proposals

• Identify and manage product dependencies within and across teams and potential impacts due to strategic and development decisions; drive dependency resolution

• Engage with customers, partners, and ISVs, along with product ambassadors from across Workato to prioritize the future of work automation

• Promote a highly collaborative, customer-centric, data-driven culture that challenges norms with a bias to action; support diversity of thoughts, experiences, and approaches to solve issues

• Shape the Product-led Growth Value Stream and bring team members from product, design, research, data, and engineering to virtuously execute PLG methodologies

Requirements

Qualifications / Experience / Technical Skills

• Bachelor's Degree in Design, Engineering, Computer Science, or related disciplines or equivalent experience in technical leadership roles

• 7-10 years experience in technology product management environments

• Experienced in iterative product development culture is a must

• Proven track record of using data, user feedback and intuition to drive sound product decisions

• Shipped creative and highly successful products in B2B or consumer tech; involved in end-to-end product process from conceptualizing, building, shipping and scaling products

• Created cool stuff with a track record of building and launching innovative products that drove business growth in the SaaS space

• Action-oriented with a demonstrated ability to solve complex problems by creating customer-first solutions and iterating quickly to get results

• Resourceful and scrappy to collect and analyze feedback from our customers, partners, and in-house teams to inform product strategy and find ways to expand product market reach

• A skilled communicator: can distill complex ideas to make them universally understandable, have attention to detail, and are willing to explain things to others

• Having the skills and demonstrated experience growing businesses via content-centric user experiences

• Experience in working with remote teams

• Have proven experience translating vision into an actionable product strategy

• Understand the principles of Product Development and have a proven track record in delivering products

Soft Skills / Personal Characteristics

• Have a passion for the potential of visual communication and prior exposure working with product teams in a visual content-related space

• Affinity for hands-on work with cross-functional teams (Engineers, UX Research, Design, Data Analyst, Marketing, and Sales) when necessary

• Have the ability to identify risks and make them quickly visible to support a transparent and highly collaborative environment

• A sense of humor and grace under pressure