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Group Product Manager- SaaS Experience Platform - Remote

Together we are powering the future of Higher Education:

Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 22 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.

About the Opportunity:

Ellucian is seeking a Group Product Manager to join our SaaS Platform team to work with our internal teams and partners to build the right extension points for our Experience platform. Individual should be innovative, hands-on, and driven to delight customers. This person will be tasked with understanding the market and determining where we build, buy, or partner. The Senior Product Manager will collaborate with Ellucian R&D, UX, Marketing, and Sales to deliver high-value customer-centric solutions, while engaging across Ellucian teams to ensure customer and product success. Conduct customer research, product discovery and synthesize market factors into a cohesive product strategy.
Where you will make an impact

Our product strategy and go to market
Own the product backlog and roadmap
Write product themes/initiatives complete with value oriented OKR’s
Write epics and stories to support completion of initiatives
Collaborate with customers for product validation and to understand/solve challenges
Prioritize development activities to continuously deliver value to customers
Work collaboratively with R&D and UX to build roadmaps and plan releases
Evangelize for the product through in-person and virtual presentations and engagements
Support the sales process with product expertise
Collaborate with solution success team, comprised of leaders across all phases of the customer journey, to achieve successful customer adoption, value realization, satisfaction and overall solution health

What you will bring

7+ years’ experience in Product Management
2+ years’ experience in Portal and Application space
Expertise on building extensible solutions in the SaaS space
Experience researching product ideas and turning them into compelling business cases
Experience building extensibility frameworks, search, and other core services
Experience applying the JTBD framework is a plus
Outstanding communication skills, written and verbal
Ability to communicate with technical and non-technical audiences
Ability to collaborate across organizational boundaries
Ability to work in a fast-paced environment and balance and prioritize ones time
Curious, willing to ask questions and take feedback, and driven to delight customers
Outcome-focused, with customer value always in mind
Ability to simplify complex challenges and technologies into simpler outcomes and stories to drive shared understandings
Able to confidently demonstrate products, and influence senior management, and other internal or external stakeholders
Experience communicating product vision and decisions across geographically distributed teams
Process-oriented decision-maker who relies on data
Ability to balance conflicting priorities and work independently

What makes #Ellucianlife:

Comprehensive health coverage: medical, dental, and vision
Flexible time off
Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
401k w/ match & Bright Plan - to help you save for the future
Maternity & Paternity Leave
Charitable leave – 40 hours/year
Telemedicine
Wellness
- Ginger (mental health)
- Wellbeats (virtual fitness classes)
Rethink – caregiver support
Diversity and inclusion programs which provide access to 11 internal employee resource groups
Tuition Reimbursement Assistance
Professional development opportunities

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#LI-Remote

Ellucian Glassdoor Company Review

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