Job details
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Billing Support Specialist
Grow Therapy is seeking a Billing Support Specialist to make high-quality mental healthcare accessible and affordable. The ideal candidate will troubleshoot and resolve technical issues, educate customers on the platform, and advocate for clients and therapists.
Skills
- Experience with insurance across multiple commercial and government payers
- Knowledge of medical terminology and ICD-10/CPT codes
- Experience with claim verification and explaining benefits to patients
- Ability to work independently and adapt to changing priorities
Responsibilities
- Troubleshoot and resolve issues raised by clients and therapists via Phone and Live Chat
- Assist and educate customers on the Grow Therapy platform
- Identify opportunities for customer growth
- Serve as a passionate advocate for clients and therapists
Benefits
- Comprehensive health insurance plans
- Flexible working hours and remote work options
- Generous PTO
- Company-wide winter break
- Mental health mornings and team meditation sessions
- Wellness stipend and continuous learning opportunities
- In-office and remote lunch provided
- Competitive salary and ownership opportunities
To read the complete job description, please click on the ‘Apply’ button
By
Grow Therapy
Grow Therapy bridges the gap between therapists and people seeking mental health care to get more people into therapy.
17 jobs
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$46,749/yr - $51,943/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 11, 2024
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