Growth Product Manager, Monetization

Marco Polo is a video chat app created for one simple and significant purpose—to help people feel close.

We're currently seeking a Senior Product Manager of Monetization to help us drive monetization and member engagement in our core business. This high-profile role will play an instrumental part in seeking industry leading strategies that deliver highly valued products to our growing base of passionate subscribers.  

A great candidate for this role is a creative and analytical thinker who gets inspiration both from users and data. They are passionate about translating our purpose into experiences that delight and grow our base of paying subscribers. This role reports directly to our Head of Monetization.

In this position, you will:

• Build valued subscription products:  You’ll be responsible for managing and expanding our current subscription products. You’ll combine research and testing insights to unearth product interactions and features that contribute to long term growth of our subscriber base. You’ll work directly with design, research and engineering teams to test key hypotheses and deliver real business impact.
• Own subscriber metrics: You will be deeply knowledgeable about our business metrics including upsell, renewal and member satisfaction. You’ll continuously find ways to deepen your understanding and uncover new insights and areas of opportunity.
• Provide transparency and visibility: As the owner of the subscriber metrics, you’ll proactively communicate our plans and progress. You’ll proactively find ways to make our process transparent to others in the organization. As part of this, you’ll ensure your knowledge is shared across the company - educating others on what’s working, what isn’t and key learnings.

Ideally, you have:

• 5+ years of relevant Product Management experience, 2+ years focused on driving Monetization or Engagement initiatives.
• Demonstrated Product Management experience working on areas such as conversion, engagement and audience segmentation.
• Familiarity with BI tools (we use Amplitude) coupled with the ability to interpret data findings and turn them into actionable business insights.
• A strong track record of seeking alignment and building strong partnerships with Engineering, Design, Data Analytics and Marketing teams.
• Startup/E-Commerce/SaaS experience is a plus.

You’ll love working here because:

• We’re a purpose-driven company making a difference in the lives of millions of people.
• We have been doing the remote work thing long before it became necessary. We’re good at it and we’ll make sure you are too!
• We move quickly so you’re constantly learning and things never get stale.
• We know good ideas come from everywhere, so we work to ensure every person feels safe to take risks and think outside of the box.

Benefits and Perks

• Comprehensive medical, vision and dental coverage plus benefits that support your mental health and emotional well-being.
• Flexible paid time off, generous company holidays and self care days.
• 100% remote, anywhere in North America. Stipend for a coworking space.
• A work schedule built to fit your real life.
• Quarterly in-person and virtual team retreats, all expenses paid.
• Compensation: Our cash compensation package is made of up two components - base pay and equity in the company. The target salary for this position is $160,000 to $190,000 per year. Final offer amounts are determined by multiple factors including knowledge, skills, and experience, and may vary from the amounts listed above.

Does this sound interesting to you? If so, then we'd love to hear from you. We care deeply about diversity and inclusion at Marco Polo. If you’re on the fence about whether you’re a fit, go ahead and apply! Each application is reviewed by a real, live human who understands that each candidate’s unique lived experience is more valuable than buzzwords on a resume.

A bit about us:

Marco Polo is private video chat for your real relationships - not the entire world. Our video chat app allows you to send a video message at your convenience, and your friend or family member can send back whenever they can. With millions of people already benefiting from this new way of using technology to nurture their relationships, we’re proving that we can reject harmful but profitable business practices and build products that are good for you.

In June 2020, we launched Marco Polo Plus, a subscription plan that offers a premium experience. We aim to be a sustainable business while remaining free in a way that upholds our brand promise to be good for you. Plus delivers on our promise to monetize without ads or selling user data. 

Though our backgrounds are diverse, we share a belief—lives flourish when people feel close. That common inspiration keeps us aligned with our purpose as a team, which is scattered across 16 states (so far), coast-to-coast throughout North America.

The distance doesn't slow us down. We keep the engine humming from our homes, co-working spaces, and coffee shops—connecting with daily Zoom calls, and retreats. Whether collaborating through Slack, video calls, or of course Marco Polo, our team knows how to keep connected—it’s what we do best!

We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We can add teammates from anywhere in North America.

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