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Senior AI Solutions Customer Success Manager

Job Title: AI Solutions Customer Success Manager

Location: Fully Remote

About the Role

We are searching for an AI Solutions Customer Success ManagerAI Solutions Customer Success Manager to help clients implement AI-powered content strategies that drive measurable business impact. You will serve as a trusted advisor, ensuring seamless deployment, execution, and optimization of AI workflows. Strong verbal communication skills are essential for engaging with diverse stakeholders.

Key Responsibilities

  • Client Engagement: Collaborate with growth teams, content leads, and executives to align AI solutions with business objectives.

  • Project Management: Oversee content deployment timelines, proactively resolving delays.

  • Workflow Execution: Partner with technical teams to refine AI workflows for efficiency and impact.

  • Performance Optimization: Track key metrics (organic traffic, CTR, revenue) and adjust strategies accordingly.

  • Rapid Implementation: Drive fast, effective solution deployment with minimal iteration.

  • Customer Enablement: Train teams to leverage AI tools, eliminating technical barriers.

  • Best Practices Development: Create repeatable playbooks to streamline future deployments.

  • Product Feedback: Relay insights to Product and Engineering to inform roadmap improvements.

Qualifications

  • 5+ years of experience managing software deployments, from onboarding to expansion.

  • 3+ years working with enterprise clients, managing multiple stakeholders.

  • Strong ability to drive customer success in SaaS or AI-driven solutions.

  • Exceptional spoken English, capable of explaining complex concepts with clarity.

  • Analytical mindset, experience with data-driven decision-making (SQL, Python a plus).

  • Self-starter with proven success in high-growth environments.

Our Values

  • Integrity & Humility: High ethical standards, low ego, and a collaborative mindset.

  • Growth-Oriented: Committed to continuous learning and professional development.

  • Action-Driven: Prioritizing speed, execution, and measurable impact.

  • Innovation-Focused: Embracing experimentation and iterative improvement.

Benefits

  • Fully remote with flexible work arrangements.

  • High-growth, collaborative team culture.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 20, 2025

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