Web Chat Specialist - Remote Work

Job Description:GrubHub is seeking a motivated and energetic Web Chat Specialist to join our team on a part-time basis. This is a remote work position based in Columbus, Ohio, US, with the opportunity for entry-level professionals to gain valuable experience in the fast-paced world of online customer service.Responsibilities:- Engage with customers through web chat to provide support, answer questions, and resolve issues in a timely and professional manner- Utilize strategic planning skills to identify opportunities for improving the customer experience and increasing customer satisfaction- Present information clearly and effectively to customers, ensuring that they have a positive interaction with the company- Work collaboratively with team members to exceed customer expectations and deliver delight in every interactionRequirements:- No prior experience required, but a willingness to learn and grow in a fast-paced environment- Energetic and resilient personality traits to handle a high volume of customer inquiries- Strong strategic planning skills to identify and implement solutions to customer issues- Excellent presentation skills to effectively communicate with customers and team members- Ability to work independently and as part of a team in a remote work environmentBenefits:- Parental leave for eligible employees- Dental insurance coverage- Company transportation options for eligible employeesWorking Environment:At GrubHub, we focus on exceeding customer expectations and delivering delight in every interaction. Our team is dedicated to providing exceptional customer service and creating a positive experience for all customers.Deadline to Apply:August 31, 2024Equal Opportunity Statement:GrubHub is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants of all backgrounds and encourage individuals with disabilities to apply.How to apply:Apply on GrabJobs and you will be notified if shortlisted for the job.Original job Web Chat Specialist - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.