Manager, Key Accounts - Canada

The Manager, Key Accounts at Guayakí is responsible for designing and implementing effective sales strategies, leading a nationwide sales team, creating accurate sales reports, and nurturing relationships with key accounts to ensure their satisfaction. Additionally, this role includes analyzing market trends and client behavior to refine strategies and improve market positioning, all aimed at meeting and exceeding sales targets.

Candidates for the Manager, Key Accounts position at Guayakí should possess a Bachelor's degree in Business Administration, Marketing, or a related field. Strong managerial and leadership skills, advanced proficiency in MS Office (especially PowerPoint and Excel), data analysis capabilities, and exceptional communication skills are essential. Experience in fast-paced environments and managing cross-functional teams is also a plus.

Performance as the Manager, Key Accounts at Guayakí is primarily measured by the ability to meet and exceed sales targets, grow key accounts, and establish a strong market presence. Regular performance monitoring and annual business planning are also key components of success in this role.

At Guayakí, the Manager, Key Accounts can expect a collaborative and supportive team culture that emphasizes teamwork and innovation. We believe in professional growth through mentorship, and the success of our employees is a cornerstone of our business model focused on regenerative impact.

The Manager, Key Accounts position at Guayakí requires a travel commitment of approximately 30-40%. This travel will primarily involve visiting key accounts and engaging with teams across Canada, enhancing relationships and understanding market dynamics.

An effective response should highlight specific examples where you've successfully built and maintained relationships with key accounts, explaining your strategies and the outcomes achieved. Focus on collaboration, satisfaction metrics, and how you've driven value for both the client and your organization.

Discuss various approaches such as understanding client needs through active listening, regularly reviewing account performance, and tailoring solutions that align with business objectives. Additionally, emphasize the importance of open communication and trust in maintaining strong partnerships.

Detail your processes for gathering and analyzing market data, including tools and methodologies you employ. Explain how these insights help shape your sales initiatives and decision-making, ensuring you meet evolving customer needs and market demands.

You might mention qualities like collaboration, resilience, effective communication, and a results-driven attitude. Provide examples from your past experiences where these qualities have contributed to team success in achieving sales goals.

Share a systematic approach to addressing underperformance, including open dialogues with the team member, providing constructive feedback, and creating development plans. Highlight any specific success stories where you've turned around team performance.

Detail your experience in generating sales forecasts, discussing methodologies and tools you’ve utilized to predict sales accurately. Mention how these forecasts informed business planning and decision-making in your previous roles.

Discuss specific initiatives or practices you’ve implemented to create a supportive team environment. Emphasize the importance of recognition, shared goals, and open communication in fostering a culture of collaboration.

Provide a specific example that outlines the initiative, how it was executed, and the measurable outcomes achieved. Discuss the strategic thinking behind the initiative and team involvement.

Emphasize the importance of understanding the company’s values and mission, and how you would integrate them into daily operations and team goals. Demonstrate your commitment to personal and social responsibility and how that aligns with the organizational culture.

Identify key challenges such as maintaining client satisfaction amidst changing market conditions, handling competition, and ensuring team alignment. Discuss strategies you've successfully employed in the past to navigate these challenges.