Guest Services - St. Joseph's Hospital

The Information Desk Clerk responsibilities include:

• Greeting and assisting patients, visitors and guests
• Answering requests for patient information from telephone callers and walk in visitors
• Directing them to their proper destination
• Serving as point of contact for vendors to make appropriate referrals
• Identifying and badging visitors and perform other duties as assigned.

Required Experience is 1 year Customer Service or 1 year BayCare Volunteer.

BayCare offers a competitive total reward package including:

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more
• AND the Chance to be part of an amazing team and a great place to work!

Certifications and Licensures

• None Required

Education

• High school or equivalnet
• Preferred: Associate's

Experience

• 1 year Customer Service
• 1 year BayCare Volunteer
• Preferred: 6 months related field

Specific Skills

• Work with a team
• Comupter skills appropriate to position
• Work independently
• Customer service skills
• Written and verbal communication skills
• Interpersonal skills
• Knowledge of regulatory standards appropriate to position