Guestroom Attendant

Guestroom Attendant

Full Time

Beverly Wilshire, A Four Seasons Hotel

The Beverly Wilshire, A Four Seasons Hotel is looking for an Guestroom Attendant.

The ideal person shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape guest experience by providing exceptional knowledge and service in support of our world-renowned hotels

Work authorization for the location is required.

Join Our Team

Located at the intersection of Wilshire and Rodeo, an international cast of personalities comes together amid urban buzz, Hollywood glamour and a sophisticated California vibe. Experience CUT, Wolfgang Puck's, and become part of a iconic hotel of the Four Seasons Portfolio.

Work on a team that is built on mutual respect, collaboration, excellent service and passion for providing above and beyond guest experiences.

Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

The Role

The Guestroom Attendant is responsible for cleaning the guest rooms. They will ensure all guest rooms and amenities have been properly cleaned, dusted, sanitized, and supplied on a daily basis, according to Four Seasons standards of service. They must be comfortable making a bed and vacuuming, as well as being able to lift and carry 15-20 pounds on a regular basis. Shifts will also include turndown service, where the guests are lightly refreshed for the evening.

The Guestroom Attendant is also responsible for properly handling “Do Not Disturb” and Guest requests as well as any call backs.

As our hotel is open 24/7, 365 days a year, we expect our Guest Room Attendant to be flexible in working mornings, evenings, weekends, and holidays.

Job Functions

Successful candidates will be a willing team player, comfortable with electronic systems and willing to accept assignments on as need basis, in order to promote teamwork. Flexibility to work early mornings, evenings, weekends and holidays.

• Clean and self- inspects guestrooms as assigned by management and in accordance with hotel standards.
• Inspect all rooms (vacant or dirty) checking standards of cleanliness, missing guest amenities and/or supplies.

• Inspect all VIP and Special Attention rooms very carefully ensuring that all special requests and amenities are completed.
• Receive and complete all guest requests when on the floors, i.e. extra pillow, blankets.
• To keep linen rooms, tidy, correctly stocked and closed at all times when not in use. Must ensure working equipment is always clean, tidy and in good working order.

What to Expect: You Will…

• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence

Hourly Rate: $24.62

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Learn more about what it is like to work at Four Seasons – visit us:

http://jobs.fourseasons.com

http://www.linkedin.com/company/four-seasons-hotels-and-resorts

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.