Program Manager, Business Operations Team

Guidewire is the leading provider of software solutions for the P&C insurance industry, driving innovation through our cloud-based platform. As part of our Product Development and Operations (PDO) team—our largest department—you will help shape the future of our business by improving processes that power new product development, market expansion, and operational efficiency.

We are proud to be recognized as a Top Cloud Employer on Glassdoor and as an industry leader by Gartner. At Guidewire, we foster a dynamic work environment centered on our core values: integrity, rationality, and collegiality.

We are looking for a Program Manager to join our growing Business Operations team. In this role, you will lead key programs that improve how we work, enhance collaboration, and streamline processes, contributing directly to PDO’s success. Reporting to the Director of PDO Business Operations, you will manage multiple projects that align with PDO’s strategic objectives—ensuring they are delivered on time, within budget, and with measurable impact.

• Training & Onboarding
• Collaborate with subject matter experts (SMEs) to create comprehensive learning paths for manager training, leadership development, and specialized technical skill development.
• Collaborate with SMEs to design and implement a structured onboarding process for individual contributors, people managers, and executives across the department.
• Manage relationships with current vendors and evaluate new platforms for upskilling, certifications, and training needs.
• Programs & Events Management
• Host internal Tech Talks and coach presenters to enhance their presentation skills.
• Standardize the Tech Talk program across locations (Dublin, Kraków, India, and the Americas).
• Manage the PDO All Hands meetings, including agenda creation, emcee duties, and coordination across Canada, Dublin, and Kraków teams.
• Project Oversight & Process Optimization
• Develop detailed project plans, including scope, objectives, and timelines, in collaboration with key stakeholders.
• Lead cross-functional teams to meet project milestones and deliverables.
• Monitor progress, risks, and issues, providing regular updates to stakeholders.
• Drive standardization of tools and processes across PDO’s projects and programs.
• Ensure all activities align with industry standards, best practices, and compliance requirements.

• Bachelor’s degree (preferably in Business, Engineering, or related field).Proven experience as a Program Manager in a software product development or operations environment.
• Strong understanding of Agile, Scrum, and other software development methodologies.
• Ability to balance multiple priorities and "make things happen" across stakeholders and teams.
• Demonstrated ownership and accountability, with a record of driving outcomes across geographies.
• Excellent communication, interpersonal, and collaboration skills, with experience working with remote teams.
• Proficiency in tools such as JIRA, Confluence, Slack, Zoom, Aha, Google Sheets, and Google Slides.
• Self-motivated, positive, and a team player with experience in working across global time zones.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

CONSENT and ACKNOWLEDGEMENT 

By clicking the submitting your application on the following page:

1. You consent to Guidewire collecting, retaining, disclosing and using your Personal Data as outlined above, and to its transfer of your Personal Data outside the country where you live or work, and/or to third parties for the above purposes.

2. In the event that you submit any Sensitive Personal Data, you explicitly consent to Guidewire collecting, retaining, disclosing and transferring your Sensitive Personal Data on the terms and for the same purposes as described above in relation to Personal Data.

3. You acknowledge that you have the right to access your Personal Data and Sensitive Personal Data at any time and have the right to correct any errors.

4. You acknowledge that your Personal Data will be retained for up to 24 months.