Project Manager, GSC

The Role

Guidewire Services Center (GSC) was established to help meet a growing global customer demand for expertise in implementing Guidewire’s products, currently being used by customers who are household names globally.

As a Project Manager, you will be working on transformation projects involving Guidewire core applications, including managing an Agile team, multiple stakeholders, and collaborating with Customer business and technical staff.

Depending on project delivery requirements, you may be managing up to 2 projects concurrently or working with a pod of developers managing their backlog and coordinating with internal stakeholders to plan and schedule the backlog of work.

• Manage the Project Lifecycle of multiple projects (up to 2) simultaneously from start to completion.
• Lead meetings and coach the team to follow Guidewire methodology for the project.
• Manage scope, time, budget, goals, scheduling, and strategy of projects.
• Communicate project status to management.
• Utilize software such as, Jira, Confluence, Miro Smartsheets, Google Suite, Google Sheets, Salesforce.
• Manage Guidewire project team in an Agile environment, leading Sprint Planning, Backlog Grooming, Daily Scrums and Retrospectives.
• Maintain a positive implementation experience for customers.
• Implementation partner management, tracking of financials and costs.
• Managing the status and Issue and risk processes on the project to keep executives up to date.
• Facilitate meetings, including identification of action items and follow up.
• Manage stakeholders proactively to offset scope creep and maintain the integrity of time budgets and schedules.
• Prepare project governance and escalation process interactions between the business owners, key stakeholders, and leadership team
• Document project management best practices for the organization

• Extensive Project Management experience; Must have project experience managing complex enterprise level project(s)
• Experience working across multiple projects of all types: Implementations, Digital or Cloud Migrations.
• Resource management experience.
• Demonstrated skill in working with implementation partners, and managing multi-functional projects including software package implementations and information architecture.
• Follows Agile, Waterfall, Lean, Six Sigma or other project management methodologies to ensure complete, documented deliverables, controls, issue resolution, risk mitigation, etc.
• Very strong communication skills (listening, written and verbal).
• Demonstrated excellent negotiation skills within challenging situations.
• Ability to anticipate, mitigate, and resolve risks and conflicts across different stakeholders.
• Ability to function successfully within fast paced, complex projects.
• Experience working with onshore and offshore resources across multiple geographies.
• Technical knowledge of Java enterprise projects and assumes excellent usage level of Microsoft applications stack.
• Experience managing the migration of applications and data between on-prem versions and cloud.
• Demonstrated ability to lead a team with effective decision making.
• PMP, Prince2 or Equivalent qualification
• Degree in related information technology or business background

• P&C or other Insurance experience
• Vendor management experience is a plus.
• Scrum Master Certification
• AWS Certification such as AWS Certified Cloud Practitioner
• Experience in Cloud Computing, specifically Cloud Migration Projects.