Senior Director - Employee Experience and Communications

Senior Director - Employee Experience and People Communications

Location: US, Remote ( Must be within three hours of Pacific Time Zone (HQ)

What You’ll Do

As our Senior Director - Employee Experience and People Communications, you will lead a team that will be at the heart of our company, driving initiatives that foster employee engagement, satisfaction, and growth. You’ll bring a fresh, innovative approach to creating a world-class journey for every new hire from day one.  Partnering with our talent team, People Business partners and stakeholders across the organization, you will be dedicated to ensuring that each employee feels welcomed, supported, and empowered to succeed. This experience will be consistent with the brand promise outlined on our career site, ensuring that the values and excitement candidates felt during the hiring process continue throughout their journey with us. Your expertise in building engaging, high-impact employee experiences sets the tone for a thriving culture and long-term success.

• Strategic Employee Experience Leadership and Data-Driven Decision Making: Proven experience in designing and executing strategies across the employee lifecycle, including onboarding, retention, and offboarding, leveraging engagement surveys and analytics to refine and measure program success.
• Expertise in Employee Communications and Content Development: Extensive experience leading communication strategies that engage a diverse, global workforce, with exceptional storytelling skills to craft compelling, people-centered narratives that align with company values and inspire all employee levels.
• People-Centric Cultural Leadership and DEI Integration: Strong background in fostering a positive, inclusive workplace culture, with the ability to weave DEI principles into all employee experiences, reinforcing a people-first environment that drives engagement, retention, and productivity.
• Change Management and Global Experience: Skilled in managing change communications to support employees through transitions, with a track record of implementing engagement and communication strategies for global teams while maintaining cultural sensitivity and consistency.
• Stakeholder Influence, Partnership, and Continuous Improvement: Demonstrated success working with executives and cross-functional teams, providing consultative guidance on employee experience; continuously improves processes based on feedback, data, and industry best practices to elevate engagement and communication effectiveness.
• Community Engagement and Corporate Social Responsibility (CSR): Experience in developing impactful community partnerships and CSR initiatives that foster a culture of volunteerism and social responsibility, enhancing employee engagement and community impact.

• Bachelor’s degree in Communications, Public Relations, or Marketing
• Master’s degree in Communications, Business Administration (MBA), Human Resources, or Organizational Leadership (preferred but not always required).